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ServiceNow CIS-HR Certified Implementation Specialist-Human Resources Exam Practice Test

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Total 44 questions
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Certified Implementation Specialist-Human Resources Questions and Answers

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Question 1

How does ServiceNow know which HR Template to use on an HR Case?

Options:

A.

The HR Template is referenced on the HR Service record.

B.

The HR Template is referenced on the record producer form.

C.

Each COE has a specific HR Template.

D.

The HR Template is selected directly on the Catalog item.

Question 2

What do Client Roles define?

Options:

A.

Groups for the customer's clients.

B.

Roles that come into force if user uses a browser client.

C.

Named roles (eg VP of Operations, SVP Sales) for a customer’s clients.

D.

Access for new hires, employees, alumni, contingent, and contract workers.

Question 3

If an HR Service will only be used internally by HR professionals, what is the minimum configuration needed?

Options:

A.

HR Service and HR Template.

B.

HR Service, HR Template, and Record Producer.

C.

HR Service.

D.

HR Service, HR Template, Record Producer, and Lifecycle event type.

Question 4

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

Options:

A.

Profile Writer [sn_hr_core.profile_writer]

B.

Profile Reader [sn_hr_core.profile_reader]

C.

HR Case Writer [sn_hr_le.case_writer]

D.

HR Case Reader [sn_hr_le.case_reader]

Question 5

Which of the following are examples of HR application scopes? (Choose four.)

Options:

A.

Human Resources: COE

B.

Human Resources: Core

C.

Human Resources: Knowledge

D.

Human Resources: Integrations

E.

Human Resources: Lifecycle Events

F.

Human Resources: Global

G.

Human Resources: Service Portal

Question 6

When gathering requirements for HR Services, it is best to begin by defining the Service then working upwards, categorizing in progressively more detail. What are the basic categories used?

Options:

A.

HR Service, Topic Detail, COE.

B.

HR Service, Topic Category, Activity Category, Activities, COE.

C.

HR Service, Topic Category, COE.

D.

HR Service, Topic Detail, Topic Category, COE.

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Total 44 questions
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