A largeB2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise. Below, is their current system landscape diagram.
The goals for implementing Salesforce follows:
1. Develop a360 view of customer
2. Leverage Salesforce capabilities for Marketing, Sales and Service processes
3. Reuse Enterprise capabilities built for Quoting and Order Management processes
Which three systems from the current system landscape can be retired withthe implementation of Salesforce?
Choose 3 answers
Northern Trail Outfitters (NTO) has recently implemented middleware for orchestration of services across platforms. The ERP system being used requires transactions be captured near real time at a REST endpoint initiated in Salesforce when creating an order object. Additionally, the Salesforce team has limited development resources and requires a low code solution.
Which two options will fulfill the use case requirements?
Choose 2 answers
The URL for an external service has been changed without prior notice. The service provides up-to-date money exchange rates that are accessedseveral times from Salesforce and are a Dusiness-critical function for end users.
Which solutions should an integration architect recommend be implemented to minimize potential downtime for users in this situation?
Only authorized users are allowed access to the EBS and the Enterprise DMS.
Customers call Customer Support when they need clarification on their bills. Customer Support needs seamless access to customer billing information from theE and view generated bills from the DMS.
Which three authorization and authentication needs should an integration consultant consider while integrating the DMS and ESB with Salesforce?
should an integration consultant consider while integrating the DMS andESB with Salesforce?
Choose 3 answers
An Integration Architect has designed a mobile application for Salesforce users to get data while on the road using a custom UI. The application is securedwith oAuth and is currently functioning well. There is a new requirement where the mobile application needs to obtain the GPS coordinates and storeit on a custom geolocation field.
The geolocation field is secured with Field Level Security, so users can view the value without changing it.
What should be done to meet the requirement?
An enterprise customer that has more than 10 million customers have the following systems and conditions in their landscape:
An Integration Developer is developing an HR synchronization app for a client. The app synchronizes Salesforce record data changes with an HR system that's external to Salesforce.
What should the integration architect recommend to ensure notifications are stored for up to three days if data replication fails?
A large consumer goods manufacturer operating in multiple countries isplanning to implement Salesforce for their Sales and Support operations globally. They have the following security requirements:
1. Internal users from each country have to be authenticated with their local active directory.
2. Customers can create their own login or use Google login.
3. Partners have to be authenticated through a central system which is to be determined.
4. Internal users will have access to the central ERP with their credentials maintained in the ERP.
5. Additional internal systemswill be integrated with Salesforcefor Sales and Support business processes.
Which three requirements should the integration architect evaluate while designing the integration needs of this project?
Choose 3 answers
What should an integration architect recommend to ensure all integrations to the Northern Trail Outfitters' company portal use SSL mutual authentication?
A company that is a leading provider of training delivers courses to students globally. The company decided touse customer community in order to allow Studer to log in to the community, register for courses and pay course fees. The company has a payment gateway that takes more than 30 seconds to process the pays transaction. Students would like to get the paymentresult in real-time so in case an error happens, the students can retry the payment process.
What is the recommended integration approach to process payments based on this requirement?
ION NO: 28
Northern Trail Outfitters uses a custom Java application to display code coverage and test results for all of their enterprise applicationsand is planning to include Salesforce as well.
Which Salesforce API should an Integration Architect use tomeet the requirement?
Universal Containers (UC) is a large printing company that sells advertisement banners. The company works with third-party agents on banner initial design concepts. The design files are stored in an on-premise file store that can be accessed by UC internal users and the third party agencies. UC would like to collaborate with the 3rd part agencies on the design files and allow them to be able to view the design files in the community.
The conceptual design files size is 2.5 GB.
Which solution should an integration architectrecommend?
Northern Trail Outfitters (NTO) has recently changed its Corporate Security Guidelines. The guidelines require that all cloud applications pass through a secure firewall before accessing on-premise resources. NTO is evaluating middleware solutions to integrate cloud applications with on-premise resources and services.
Which consideration should an integration architect evaluate before choosing a middleware solution?
A customer's enterprise architect has identified requirements around caching, queuing, error handling, alerts, retries, event handling, etc. The company has asked the Salesforce integration architect to help fulfill such aspects with their Salesforce program.
Which three recommendations should the Salesforce integration architect make?
Choose 3 answers
Northern Trail Outfitters is planning to perform nightly batch loads into Salesforce from
an externalsystem with a custom Java application using the and the CIO is curious about monitoring recommendations for the jobs from the Technical Architect
Which two recommendations will help meet the requirements?
Choose 2 answers
Universal Containers (UC) is currently managing a custom monolithic web service that runs on an on-premise server. This monolithic web service is responsible for Point-to-Point (P2P) integrations between:
Salesforce and a legacy billing application
Salesforce and a cloud-based Enterprise Resource Planning (ERP) application
Salesforce and a data lake
UC has found that the tight interdependencies between systems are causing integrations to fail.
What should an integration architect recommend to decouple the systems and improve the performance of the integrations?
Given the diagram below, a Salesforce org, middleware, and Historical data store (with
20million records and growing) exists with connectivity between them
Historical records are archived from Salesforce and moved toHistorical Data store (which
houses 20M records and growing; fine-tuned to be performant with search queries).
Call center agents use Salesforce, when reviewing occasional special cases, have requested
access to view the related historical case items thatrelate to submit cases.
Which mechanism and patterns are recommended to maximize declarative configuration?
Universal Containers has a requirement for all accounts that do NOT qualify forabusiness extension (Custom field on the account record) for the next month to send a meeting invite to their contacts from the marketing automation system to discuss the next steps. It is estimated there will be approximately 1MilIion contacts per month.
What is the recommended solution?
A company needs to integrate a legacy on premise application that can only support SOAP API. After the Integration Architect has evaluated the requirements and volume, they determined that the Fire and Forget integration pattern will be most appropriate for sending data from Salesforce to the external application and getting response back in a strongly typed format.
Which integration capabilities should be used to integrate the two systems?
An architect recommended using Apex code to make callouts to an external system to
process insurance quote.
What should the integration architect consider to make sure this is the right option for the integration?
The director of customer service at Northern Trail Outfitters wants to capture and trend specific business events that occur in Salesforce in real time. The metrics will be accessed in an ad-hoc manner using an external analytics system. The events are as follows:
A customer initiates a product exchange via a Case.
A customer service rep clicks on the "Authorize Exchange Product" menu item in the Case.
A customer initiates a subscription cancellation via a Case.
A customer service rep clicks on the "Initiate Refund" menu item in the Case.
Which solution should meet these business requirements?
Universal Containers is a global financial company that sells financialproducts and services including, bank accounts, loans, and insurance. UC uses Salesforce Service cloud to service their customer via calls, live chat. The support agents would open bank accounts on the spot for customers who are inquiring about UC bank accounts.
UC Core banking system is the system of record for bank accounts and all accounts opened in salesforce have to be synced in real-time to the core banking system. Support agents need to inform the customers with the newly created bank account ID which has to be generated from the core banking system.
Which integration pattern is recommended for this use case?
A company's security assessment noted vulnerabilities on the un managed packages in their Salesforce orgs, notably secrets that are easily accessible and in plain text, suchas usernames, passwords, and OAuth tokens used in callouts from Salesforce.
Which two persistence mechanisms should an integration architect require to be used to ensure that secrets are protected from deliberate or inadvertent exposure?
Choose 2 answers
Northern Trail Outfitters needs to present shipping costs and estimated delivery times totheir customers. Shipping services used vary by region, and have similar but distinct service request parameters.
Which integration component capability should be used?
Northern Trail Outfitters needs to use Shield Platform Encryption to encrypt social security numbers in order to meet a business requirement.
Which two considerations should anIntegration Architect do prior to the implementation of Shield Platform Encryption?
Choose 2 answers
KiA B2C Enterprise Customer has the following use case that involves processing payment from an external payment gateway service in Salesforce.
1. Customer requests Customer Service Representative (CSR) for a Service upgrade.
2. Customer provides credit card details to CSR for payment.
3. CSR submits payment information in Salesforce, and processed in a
4. CSR receives confirmation of payment.
5. CSR upgrades service for customer and confirms Customer.
external payment gateway.
This use case requires the CSR to obtain confirmation of payment before upgrading the service.
The integration with Payment gateway needs to be reliable and monitored for audit purposes.
The payment gateway service isan external RESTful service that the B2C Enterprise Customer has subscribed for.
What should an Integration Architect recommend for this integration?
What should an Architect recommend to ensure all integrations to the Northern Trail Outfitters company portal useSSL mutual authentication?
Customer is evaluating Platform Events solution and would like help in comparing/contrasting it with Outbound Message for a real-time / near-real time needs. They expect 3,000 consumers of messages from Salesforce.
Which three considerations should be evaluated and highlighted when deciding between the solutions?
Choose 3 answers
A company that is a leading provider of courses and training delivers courses using third
party trainers. The trainer for the company has to be verified from 10 different training
accreditation verification agencies before providing training for the company. Each training accreditation agency has its own response time, whichcould take days to confirm a trainer.
The company decided to automate the trainer accreditation verification process by integrating to the agencies’ web services.
What is the recommended approach to automate this process?
Northern Trail Outfitters (NTO) is looking to integrate three external systems that run nightly data enrichment processes in Salesforce.NTO has both of the following security and strict auditing requirements:
1. The external systems must follow the principle of least privilege, and
2. The activities of the eternal systems must be available for audit.
What should an Integration Architect recommend as a solution for these integrations?
Northern Trail Outfitters wants to use Salesforce as a front end for creating accounts using the lead-to-opportunity process.
1. An order is created in Salesforce when the opportunity is closed and won, but the back-end ERP system is the data master for order,
2. Customer wants to be able to see within Salesforce all the stages of order processing like Order Created, OrderShipped, Order Paid that are within the retention window.
Which two message durability considerations should an Integration Architect make when designing a solution to meet these business requirements?
Choose 2 answers
An enterprise architect has requested the Salesforce Integration architect to review the following (see diagram & description) and provide recommendations after carefully considering all constraints of theenterprise systems and Salesforce platform limits.
• About 3,000 phone sales agents use a Salesforce Lightning UI concurrently to check eligibility of a customer for a qualifying offer.
• There are multiple eligibility systems that provides this service and are hosted externally. However, their current response times could take up to 90 seconds to process and return (there are discussions to reduce the response times in future, but no commitments are made).
• These eligibility systems can be accessed through APIs orchestrated via ESB (MuleSoft).
• All requests from Salesforce will have to traverse through customer's API Gateway layer and the API Gateway imposes a constraint of timing out requests after 9 seconds.
Which three recommendations should be made?
Choose 3 answers
A conglomerate is designing a Lightning Web Component (LWC) to display transactions aggregated from different sources. Their current system landscape is as follows:
1. Transactions are created at anytime through their various on-premise and cloud-based systems.
2. All necessary transactions are replicated to a custom Transaction object in Salesforce. It is updated periodically so it only has a subset of the necessary transactions between updates.
3.Middleware supports publish-subscribe interactions and provides RESTful Enterprise APIs that can retrieve transactions from on-premise and cloud-based systems.
The company wants to address a usability concern regarding incomplete data displayed on the LWCcomponent. What should the Integration Architect specify so the LWC will be able to display all the required transactions?
Northern Trail Outfitters needs to secure an integration with an external Microsoft Azure
API Gateway.
What integration security mechanism should be employed?
What is the first thing an Integration Architect should validate if a callout from a LightningWeb Component to an external endpoint is failing?
Which two system constraint questions should be considered when designing an integration
to send orders from Salesforce to a fulfillment system?
Choose 2 answers