During a review session, an agile team presented done requirements to a group of stakeholders Stakeholder feedback indicated that the done requirements failed to meet the most pressing needs and provide value.
What should the team have done to prevent this?
On an agile project, it is important to identify and engage business stakeholders throughout the project and to ensure the team understands the stakeholders' business needs. Which option supports this idea?
A project is starting and the type of work is complex and suitable for agile in assessing the team members, it appears that co-location would be a challenge.
What should the agile practitioner do?
While attending a conference, an agile practitioner learns of a new user interface (Ul) framework that could benefit the team. What should the agile practitioner do next?
A mature agile team welcomes a new member Due to poor experiences with a previous team, the new member is reluctant to communicate.
What should the agile project leader do?
During planning for the next iteration an agile team identifies most of the story points that are expected to be delivered How should an agile practitioner work with the team to help identify the iteration's remaining scope?
During the review session, the product owner discovers that the user interface has a response time of 10 seconds. The non-functional requirements state that it should respond in less than two seconds. The team complains that this requirement was not communicated to them.
What should have been done to avoid this?
The product owner is very concerned about work not being completed and tested before a hard release date. What can the agile team do to mitigate this risk?
What do the principles of Extreme Programming (XP) include?
An agile coach realizes that a team responsible for a major release is a few months behind schedule. The marketing department is unaware of this delay and is planning to start the marketing campaign and announce the release.
What should the agile coach do?
Members of an agile team are complaining that user stories are too large, taking multiple sprints to complete them. They say this way of working is becoming difficult to handle and it has been challenging to map relationships between stories. This situation is affecting the value delivery for the product owner.
What should the scrum master do to handle this situation?
To create the project vision, an agile team has scheduled an initial meeting with their customer representative. What should the team bring to this meeting?
How can an agile team working on a new product ensure alignment with external stakeholders?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
An agile coach is working on a software development project. Their team is approaching the sprint deadline, but their client is requesting to include additional features that will bring added value.
What should the agile coach do to address this requirement?
What should an agile practitioner do to ensure that the end product meets business requirements?
A large, corporate organization is forced to hire new team members in a geographically remote location from the current team. The manager of the department is concerned about the team not being colocated.
What behavior would indicate the team is not working well together?
After some iterations, the agile practitioner observes that the team is self-organizing in small knowledge silos. Which action should be taken regarding the team's behavior?
A seven-member agile team's composition varies considerably in age. gender, culture, personality type, and professional background. When planning a team-building event, what type of interpersonal skills should the project leader use?
A scrum master is part of a team that has just agreed on the project scope and deliverables for a global, multilingual manufacturing company that has many staff members moving between locations. The team consists of 20 people and the budget is US$5 million. The kickoff meeting is scheduled for the following month.
What should the scrum master do as a first step?
What can a team use to prioritize stories?
Senior management is frustrated at the lack of a detailed implementation plan that shows exactly when the project will end and when all requirements will be met. The team has been using a rolling wave planning approach so far on the project.
How should the agile practitioner explain to senior management the benefits of this approach?
An agile project manager is leading an international project involving a global team consisting of members from very different cultures, countries, and time zones. The agile project manager is aware that similar projects with distributed teams have led to serious conflicts.
What should the agile project manager do to promote trust and collaboration?
A Talk with the human resources (HR) department to select team members with similar backgrounds to eliminate conflict
B. Collocate for team building to promote collaboration to build trust and improve communication.
C. Promote a project charter with the project vision and purpose to help align the team.
D Promote a team charter with a set of norms rules and agreements to facilitate the work
During sprint retrospectives, some team members are very vocal and tend to dominate the conversation, while others are more reserved and less likely to participate. What should the scrum master do?
The product owner is working on an application that will be built in a data lake leveraging a data
integration and transformation software application. With a budget of US$17,000 remaining, how should the product owner allocate the money? (Refer to Exhibit A)
During a Kanban team's daily stand up, an agile coach observes that the team seems disinterested in the work status. While it appears that there are no issues with flow, there is a marked lack of attention to team effort. When the agile coach queries the team for reasons, members explain that work continues to be scheduled with no end in sight.
What should the agile coach do?
A client needs to release their product to market earlier than planned. They need to start receiving the expected revenue, according to their financial forecast, which will require completing the work left on all user stories in the backlog.
What should the project lead do to accommodate this request?
A new agile team is forming to address a high-priority project. Team members are dispersed over a wide geographic area. The scrum master and the team are currently defining their working agreement.
What should be part of the working agreement for a dispersed team?
An agile coach is working on a digital transformation project. The project team is in the middle of a 5-week sprint. The agile coach notices constant arguing among team members on what should be the preferred technical approach to solve a current business problem. What can the agile coach do to promote collaboration and consensus-building among team members?
A member of the development team displays disrespectful behavior and continuously argues with colleagues. This is negatively impacting team morale.
Which action should the scrum master take to resolve this situation?
Based on the burndown chart, what is the iteration's status?
A development team and product owner disagree on a user story in the product backlog What should the agile practitioner do?
A new agile team member notices that the team's current process involves excessive documentation. What should the new team member do?
An agile team is optimizing the workflow by investing in initiatives to identify and reduce unnecessary handovers and delays. What should the team do in this situation?
A project sponsor is upset that an enhancement will be unavailable until next year. What should the product owner do?
A product owner with experience in a predictive approach wants the team to develop very detailed schedules and cost estimates for the next 10 sprints. What should the Scrum Master do?
An agile coach advised a project manager to continuously improve their ability to support their team and remove any obstacles in the project's way. What role is the agile coach advising to the project manager to take on?
The project manager has requested that the customer participate in the requirements gathering session for the next release. A conflict comes up regarding the requirements between the customer and team.
What should the project manager do?
Case Study
An agile project lead for a company is leading a sales team who has committed to delivering new product functionality to the customer at the end of five sprints. The agile project lead performed initial planning with the team and with the team's support has committed to the scope and deadline.
Check in with the project in three stages to answer the associated questions.
How do two additional features and more story points added by the product owner impact the team's progress and ability to complete work within the iteration, considering the burndown rate of the team has not changed? (Refer to the Case Study and End of Sprint 3 Exhibit)
A project manager is concerned that the team has misaligned expectations with some stakeholders, and that user stories were written only from a generic user's perspective. This may lead the team to miss stories for non-generic users.
What agile tools can help the team address these issues?
The product owner is present at the sprint review meeting and states that an estimation for the end of the project must be shared with the company’s steering committee. The scrum master declares that the team reached an average velocity of 40 story points per sprint, considering a biweekly iteration. The team members predict that there are 240 story points remaining.
What is the estimated project conclusion?
A project team tasked with delivering a solution with extremely aggressive timelines is facing an issue with meeting their sprint velocity targets. To address this issue and bring the project back on track, what action should the team take?
An agile team is planning the next iteration for a product release that has accumulated technical debt What should the team do?
An organization is using a predictive approach to managing projects. The executives like to see more deliverables in a short time and require that the milestones be achieved on time.
What value can the organization gain by moving to an iterative approach?
During product development, changes in technology and regulations require the team to reassess product architecture How should this technical debt be captured?
What can an agile team use to prioritize stories?
During a project meeting, a team is faced with a difficult decision. After discussion and deliberation, the project leader makes the final decision and ends the discussion. This causes a team member to withdraw from future collaboration.
How could the project leader have avoided this?
An agile coach is facing a dilemma: On one hand, there is a requirement that is vital and will consume all capacity of the team. On the other hand, there are some chore-related tasks that will improve the team's ability to produce results. The team insists on implementing these tasks since they will increase efficiency.
What should the agile coach do?
During a retrospective meeting, a team develops a large list of initiatives All will have a positive impact and improve team performance What should the agile coach do next?
A project team has a senior subject matter expert (SME) who is comfortable with data integration. The SME is not inclined to perform regression testing because the SME feels that performing regression testing is more of a junior duty.
What should the scrum master do?
A product owner complains that some of the requirements identified several iterations ago have not been implemented. The product owner wants to know why the status of these requirements was not communicated.
What should the Scrum Master do?
A scrum master wants to encourage better collaboration within a collocated team and is coming up with a visualization method for the project. How could the scrum master promote transparency?
A Scrum team has worked hard to reach their sprint goal, but impediments have prevented them from succeeding. The team needed help from a specialist on another team, but the specialist was on a 2-week vacation.
What should the scrum master do?
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A project charter has been completed and is ready for approval. The project's goal and approach have been clearly determined and a list of generalized specialists has been set.
How should the project manager introduce the team, communicate the importance of the team charter, and help develop a high-performing team?
A team member on a new scrum project previously provided support to another application Due to issues with that application, the team member's former supervisor continues assigning them tasks related to that project. The new project's scrum master includes this issue in the risk register.
What should the scrum master do next?
Over the last two sprints, a number of potential problems have threatened the team's ability to hit the targeted release date. What should the agile practitioner do?
During an agile team retrospective, some junior team members discussed an approach that could improve the overall team performance. How should the agile practitioner handle the recommendation?
Two team members are working together to deliver an asset management tool. The code delivered by team member A during this sprint is not aligning with the specifications written by team member B. Both team members do not seem to agree on the look and feel of some functionality.
What should the scrum master do in this situation?
An agile team is preparing a release plan for a project. What information will the team need to complete this plan?
A new project is under way and the team is using the Kanban method. One of the team members raised a specific issue related to a programming language that the team member faced in previous projects.
What should the project leader do to handle the issue?
A project team's manager is responsible for delivering a specific initiative for the organization. They are preparing for a monthly meeting where the manager will present on the current state of this initiative. The agile project lead sends the manager the following email with the current initiative status (see Exhibit A).
At the end of which sprint will the minimum viable product (MVP) be completed?
A team lead reviews processes and identifies bottlenecks that prevent the teams from quickly delivering minimum viable products (MVPs). Which responsibility falls within the context of servant leadership?
During project inception, an agile practitioner engages the stakeholder to ensure alignment on the project's strategy and vision. The stakeholder asks for detailed requirements, design and delivery plans.
What should the agile practitioner do?
How can a project team effectively work toward a common goal and communicate as they scale and expand to build a new business-critical platform, given that they have been responsible for a small customer-facing product with little complexity over the past 2 years?
An agile team identifies that their velocity is lower than predicted, and that their previous forecasts in the product roadmap are wrong. The team is worried that they will be unable to meet a critical release date without corrective action.
What should the team do?
An agile team has started to worry because lately they have seen an increase in the number of issues. There seems to be a large variance in the quality of the work items delivered. The team now realizes that a shared understanding of quality may not exist among team members.
What should the team do?
A product owner feels that the last sprint failed to sufficiently deliver what was valuable to their organization's overall project goals. What should the scrum master mention at the next retrospective?
More details for a story are required before the upcoming sprint planning meeting What should the scrum master do?
An agile project leader notices that the team's velocity has decreased in examining data provided by team members, the project leader discovers that one team member has been slow to enter story statuses
What can happen as a result?
While working on a sprint for a software development project, the team is unsure of how the feature should be designed. The project sponsor recommends developing a prototype of the user interface to discover more about this feature.
Why is the project sponsor making this suggestion?
An agile team lead is assigned to a project that must ensure data security. What should the team lead do to guarantee that security, as a non-functional requirement, is managed throughout the project?
What is the first thing an agile development team should do when planning an iteration?
At the end of a product development phase, an agile project team confirms that all tests have passed. The product is released, but the customer complains that it is deficient. What should the project team have done prior to product release?
A project has several features that will deliver immediate customer value. The product owner needs to determine which features to include in the upcoming iteration.
What should the product owner have the customer review and approve?
An agile team is working on the first sprint, and have already planned the second and third sprints. However, market conditions now require a change to the features. What should the product owner do?
A project team's standups often run over the allotted time as members attempt to resolve issues. With a large team, this is leading to productivity impacts and bringing complaints from some members that the meetings are wasting their time when they are not directly involved in an issue’s resolution.
How can the project leader help to manage the team's time?
An agile project manager has noticed their teams declining morale, mistrust, and isolation over the last 6 months of working on a project. What should the agile project manager do to enhance productivity and create a cohesive team culture?
The scrum master for a large project must provide an estimate of what can be delivered in six months What should the scrum master do?
During an iteration planning meeting, the team suggests changes to add product value that will require extra work and impact the schedule. What should the agile project leader do?
On what should an agile team work to achieve predictable flow?
As user stories are developed, what should be done to record and update acceptance criteria?
How can a scrum team obtain more feedback from a minimally responsive outside stakeholder?
A scrum master is overseeing the launch of a chatbot for the service desk. Complaints come up post-release about edge case responses to queries. After analyzing the issues, the business decision was made to take the chatbot offline, resulting in workflow disruptions and risking the reputation.
How could this situation have been avoided? (Refer to Testing Protocol Table)
A team is preparing to demonstrate new product capabilities to a leadership team. The demonstration will show working software and a listing of the projected value of the capabilities.
What should the team do to ensure the demonstration is successful?
A new stakeholder has recently joined a project. During a meeting with the scrum master, the new stakeholder tries to understand the status of the project and the remaining tasks for completion.
How should the scrum master inform the new stakeholder?
Roadmaps are defined as covering a rolling 12 months. When creating a product roadmap in an agile environment, what factor should the agile lead take into consideration?
Throughout the project, an agile practitioner notices that one team member is becoming an emergent leader. What should an agile practitioner do?
Daily coordination meeting attendance has been declining recently. Those who attend have little to contribute outside of what they are currently working on. The project manager met with the team to remind them of the importance of regular, face-to-face communication. The project team feels the daily coordination meetings are not adding value.
What should the project manager do?
A user interface (UI) developer has features for channels ready for review. During the team review, the architect is disappointed that Splunk software has not been implemented for better server and client logs. The architect insists on the implementation of Splunk software, which will impact the release date.
Which one of the following is the ideal option for the team to resolve this conflict?
A product owner concludes that the majority of a project's value can be delivered by completing only the first half of the prioritized backlog. What should the product owner do next?
While reviewing the sprint burn down during a stand up. The scrum team identifies that they have fallen behind Upon further discussion they discover that some quality assurance (QA) team members were unable to use the new automation framework, which caused a bottleneck.
What should the scrum team do?
A project team is currently working on sprint seven of a release that is estimated to require twelve sprints to complete. The team has reviewed the stories for this sprint and discovered that it will require rework from previous sprints.
What should the scrum master do?
A project team is currently working on sprint seven of a release that is estimated to require twelve sprints to complete. The team has reviewed the stories for this sprint and discovered that it will require rework from previous sprints.
What should the scrum master do?
The product owner wants to build security firewalls into the product. How can the team members support this?
Midway through an iteration an agile team learns that a team member will be unavailable for the next two iterations. As a high-performance team, what should the team do?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
Management decides to set up a new project to exploit an emergent market opportunity. Management suggests using an agile approach that is currently working for another project.
What should the agile leader do next?
There is a throughput of 200 tickets in a customer service line. The tickets are raised by employees, with each 8-hour shift averaging 50 tickets in progress.
What is the cycle time to resolve a ticket?
An agile team is working on a new product and is behind with their deliverables for the quarterly release. The team discovers new issues during each iteration. They start working on the critical issues and sometimes forget to update the backlog. This leads to confusion, delays, and occasional rework.
How should the agile practitioner improve the team’s productivity?
A team retrospective was going well until the team lead introduced the "define the next experiment" topic; then the discussion became an argument. A new team member feels strongly that the approach used on their previous team would improve this team's efficiency and effectiveness. The team lead is adamant that they remain with the current approach and the discussion dissolves into a circular argument.
Conversation transcript between the customer and the product owner (PO):
Customer: I am requesting a calendar feature for scheduling and reminding of upcoming releases that we can manage. We also need the calendar to indicate quarterly metrics deadlines, code freeze dates for financial close, and things like that.
PO: My understanding is that this is for tracking project deadlines. Would you need to see the project deadlines on your phone calendar?
Customer: Yes. I need to see a single snapshot on my phone. So, is it possible for me to connect my phone to this calendar app?
PO: Let me write up the requirements and get the development team on board with the deadlines. What phone do you own?
Customer: I own an Android phone, but I also need integration with the Apple phones.
Identify three minimum viable product (MVP) items. (Refer to Conversation transcript between the customer and the product owner (PO). Choose three.)
A new software development team has just been formed. 5 sprints have passed and the team is now familiar with their way of working. In the 6th sprint, the scrum master notices the team members arguing about the technical design of an upcoming new feature during a backlogrefinement meeting. After the refinement meeting, the scrum master notices team members talking about the topic informally and taking sides. There is noticeable tension among the team.
How should the scrum master help the team to resolve the issue?
Midway through a sprint, the scrum master identifies that reassigning a certain task could help the team meet its sprint goals What should the scrum master do next?
A product that recently went to market is receiving a great deal of attention from upper management who expresses interest by directly emailing and calling the developer team. The team expresses frustration during a standup.
What should the Scrum Master do?
A client states that a product is not being built as requested How should the agile team address this?
During its first sprint, a new scrum team realizes that it has insufficient team members with test automation skills to effectively complete its stories. What should the team do?
One of the main stakeholders of a project is new to Scrum. The stakeholder asks what to expect in the sprint retrospective.
How should the product owner respond?
A healthcare agency has contracted a vendor to provide a financial accountability solution. During a daily coordination meeting, the lead developer reports they cannot complete the stories for this iteration because the project director requested a document detailing all testing planned for the solution. The team lead met with the project director to discuss alternatives but insists they need the detailed plan by the end of that week. The team lead advises the lead developer to continue coding.
What should the team lead do next?
A team worked with a customer to estimate all user stories for the must have features. During release planning sessions, the customer indicated they prefer 3-week iterations that begin on Thursdays and end on Wednesdays. The team spent several days determining which stories should be developed for iteration 0 and understanding the customer’s priorities for the remainingstories. The project sponsor attends the Friday meeting and requests a high-level estimate of when they can invite the chief executive officer (CEO) to a demonstration of the minimum viable product (MVP).
What should the team tell the sponsor at this point in the planning process?
A scrum master assumes a project that is essential to organizational growth. The project is expected to be in production for three years. What should the scrum master do first?
An organization is undergoing an agile transformation to improve its market position. Management wants minimal overhead in connection with the agile initiative and wants the agile teams to control the work in process (WIP) and ensure that iterations do not result in waste.
Which approach should be used in this scenario?
A product owner asks a newly formed scrum team how many story points will be completed in a sprint. What should the scrum master do?
Business stakeholders of an agile project frequently skip the review meetings. What should the agile practitioner do?
Midway through a two-week sprint, an agile team realizes that the features cannot be delivered within the sprint. The team determines that another week will be required to complete all committed features.
What should the team do?
An agile coach is guiding a team across multiple locations. They need a united communication approach that involves task-oriented communications and discussion boards with effectiveness.
Which method of communication would be most effective?
A project manager is leading a large agile project with multiple deliverables at each phase of completion. The project team has informed the project manager that the deliverables are completed per the team agreement.
Which agile practice should the project manager advise their team use to ensure deliverables are completed and ready for release?
An agile team's client has been asked to expedite the delivery of the next release. By delivering one month early, the company can generate USS40.000 more than expected for the quarter. What should the agile team do?
How should an agile project leader interact with the product owner?
An agile lead is experienced with predictive and agile approaches. The agile lead was recently invited by human resources (HR) to be part of a learning team. During roundtable discussions with the project management team, the agile lead states: "I foster a safe environment for disagreement so my team feels empowered to move forward without obstacles."
What is the agile lead attempting to highlight?
Two similar stories A and B are estimated at 3 story points. Story C, is estimated at 8 points After an iteration in which A and C were completed, it is found that story A took much longer than story C.
What should the agile practitioner do?
A software project is being implemented by a small, colocated team. What should the project manager do to keep the team focused and engaged with the high level of requirements?
A product owner is responsible for a new product. The internal customer questions using an agile approach because they need a product that works without any bugs or missing features once it is launched.
What should the product owner do?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
During a team meeting, conflicting opinions arise regarding the best approach to complete a project task. The project manager wants to ensure that the team can effectively handle these conflicts and come to a resolution that benefits the project.
What is an effective way to handle conflicting opinions in team meetings in an agile environment?
Part way through a project, several team members are in conflict over whether or not a deliverable has been properly completed. How should the agile leader reduce this conflict?
Team A is working on the second sprint of a product release Team B which is an interdependent team located on the same floor, requires extensive and frequent information to complete its sprint goal.
What should the agile team lead do?
During planning sessions an agile practitioner notices that some team members do not share common ideas What should the agile practitioner do?
A senior team member feels underutilized. What should the agile practitioner do?
An infrastructure team had to revamp so downstream channels could consume data from the data lake, thereby improving operational efficiency for the end customers. Which primary components should the product manager consider while plotting performance and dependencies on the product roadmap?
The agile team has failed to meet their iteration goal, and contention has developed between members. The agile leader would like to determine how to improve the team's productivity and morale.
How should the agile leader address this?
The agile coach of a development team uses a servant leadership approach. The team is starting the third iteration of an upgrade to a software product, and work is going slower than initially planned.
What should the coach do to help the team?
A development team for a small company experiences long delays between product completion and release for validation and testing. The company is concerned that this will impact its ability to compete in the marketplace
What analysis should the team use to understand the issues?
All blockers are caused by some Impediments, but not all impediments are blockers. Which two scenarios should be considered blockers? (Choose two.)
A newly formed scrum team wants to foster an environment of transparency and experimentation. The team decides to use a Kanban board to record and track encountered impediments Emphasis is placed on how issues are resolved and the strategies for preventing them in the future Over time what will be the result of this approach?
During a review session, a customer representative is concerned that a story fails to satisfy the scope of work However the product owner declares that the scope of work is complete.
What should be done with this story?
A software company is developing an accounting software system to market to customers. The team has been working on the project for six weeks and has great velocity. One of the major stakeholders approached the scrum master and asked for a bi-weekly status report because they feel they are not being properly updated.
How should the scrum master respond to this request?
A Inform the stakeholder that all updates are provided in the sprint review sessions and encourage them to attend
B. Create and update bi-weekly project status reports for the stakeholder who requested the report.
C. Escalate this to the stakeholder's supervisor because this is an unreasonable request.
D. Ignore the stakeholder's request and continue working on the project as they have been for the past six weeks.
As a team completes their 21st sprint, new information reveals that a number of significant system integrations must be made to ensure the project scope is met. How should the project management plan be adjusted?
On an agile project, some of the development team is struggling to understand how the tasks and user stones fit into the overall product. How should this be addressed?
During sprints, the development team members are frequently invited to various meetings to provide technical opinions, consuming the team's working time and causing compliance issues. Which action should the scrum master take to address this situation?
For what is the MoSCoW method used?
The product owner of a team starts the iteration review with a quick walkthrough of the iteration goal, the list of planned stories with status and a demo of all the stories to the business. What should the product owner have done differently?
A scrum team is working on an important project with a short deadline. To save time and reduce overhead, the product owner proposes that the regular sprint reviews should be cancelled and replaced with a review of each release according to the release plan.
What should the scrum master do?
Several team members are new to agile and there is a lot of confusion. It seems everyone is coming in with different experiences and following their own agendas. The scrum master decided to hold a presentation on core agile principles and values.
What should the scrum master emphasize to the team during the presentation?
An executive requests information regarding a sprint status. What action should the product owner take?
An agile team is working well together, but productivity has been flat. What can the project leader do to help them improve performance?
An agile team is in their 2nd iteration planning session. During the session, they are debating on whether regression and integration testing should be part of every iteration or part of the hardening iteration.
What should the agile lead recommend?
A project manager is working on a database migration project to cloud services (Refer to Migration Strategy to Cloud Services table). The project team has accumulated significant technical debt over several sprints due to pressure to deliver features quickly. This debt is nowimpacting their ability to deliver new features, leading to a notable decline in product performance and customer satisfaction.
Identify the actions the team should take to effectively manage technical debt while consistently delivering high-value features that align with stakeholder expectations.
HOTSPOT
Organizations that implement agile project management focus on upgrading existing products and services through cost reductions, time savings, or quality enhancements for existing customers (i.e., operational agility). Organizations need to realize that the major financial gains from agile project management will result from the practice of what? (Select answer from dropdown)