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PeopleCert MSP-Foundation MSP Foundation, 5th editionExam Exam Practice Test

MSP Foundation, 5th editionExam Questions and Answers

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Question 1

Which TWO are objectives of the ‘design the outcomes’ process?

    To ensure that there is a clear, compelling vision, set out in the vision statement.

    To ensure high-level costs, funding and cash-flow implications have been considered.

    To ensure the delivery approach and ways of working are defined.

    To ensure the target operating model is in place, along with key performance measures.

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 2

Which BEST describes the ‘deploy diverse skills’ principle?

Options:

A.

It identifies, in the budget, the cost of using specialized external skills

B.

It plans the delivery of capabilities at the best pace to achieve the outcomes of benefit

C.

It defines and establishes effective governance across multiple organizations

D.

It drives the design of coherent organizational capabilities to deliver outcomes of benefit

Question 3

Which statement BEST describes the purpose of the stakeholder engagement and communications plan?

Options:

A.

It defines the investors in the programme and how funds will be raised and made available to the programme

B.

It describes the risk appetite for the programme and governance regime including terms of reference and delegated limits of authority

C.

It defines the stakeholder context and the controls for ensuring stakeholders are engaged throughout the lifecycle

D.

It describes how stakeholders are identified, prioritized and engaged over the life of the programme, including two-way communication

Question 4

Identify the missing word in the following sentence:

Stakeholder engagement is defined as a way of exercising influence and achieving positive [?] through effective management of relationships.

Options:

A.

responses

B.

outcomes

C.

benefits

D.

engagements

Question 5

Identify the missing word(s) in the following sentence:

The definition of [?] is a control point, following delivery of a step-change in capability and benefits realization (tranche), at which a programme can be re-directed or closed.

Options:

A.

a project

B.

a landing point

C.

a

D.

an incremental progression

Question 6

Which action MOST LIKELY implements the share risk response?

Options:

A.

Producing a plan in case the situation changes

B.

Changing the way future work is planned

C.

Collaborating with suppliers on risk management activities

D.

Mitigating the impact or likelihood of a threat

Question 7

What is the definition of a budget?

Options:

A.

A metric that enables an improvement to be evaluated

B.

The totality of an organization's investment in changes

C.

The tangible or intangible deliverable of an activity

D.

The sum of the estimates of income and expenditure

Question 8

Which is a reason to initiate the ‘close the programme’ process?

Options:

A.

The transition plans are being implemented

B.

Benefits are being realized and measured

C.

Programme resources are deemed to be better used elsewhere

D.

Stakeholders are adopting new ways of workings

Question 9

Identify the missing word in the following sentence:

A dis-benefit is defined as a measurable decline resulting from an outcome perceived as negative by the investing organization(s) and which detracts from one or more organizational [?].

Options:

A.

benefits

B.

outcomes

C.

objectives

D.

capabilities

Question 10

Which provides a detailed description of the intended future state of the investing organization?

Options:

A.

Benefits map

B.

Vision statement

C.

Target operating model

D.

Financial plan

Question 11

Which document describes how the programme will manage contracts with suppliers?

Options:

A.

Delivery plan

B.

Delivery approach

C.

Benefits realization plan

D.

Resourcing approach

Question 12

Who should alert the senior responsible owner to any programme issues that will also affect the organization as a whole?

Options:

A.

Programme manager

B.

Sponsoring group member

C.

Business change manager

D.

Programme office lead

Question 13

Which is a COMMON reason for organizations to invest in programmes of change?

Options:

A.

A clear, defined delivery path needs to be followed

B.

The Plan-Do-Check-Act cycle needs to be implemented

C.

Embedded ways of working need to remain unchanged

D.

Organizational realignment needs to occur

Question 14

Which activity BEST achieves the ‘deploy diverse skills’ principle?

Options:

A.

Supporting stakeholders to have the information they need to understand priorities

B.

Allocating the right resources to assurance activities, balancing independence, knowledge and cost

C.

Facilitating information sharing, enabling transparent, evidence-based decision-making

D.

Planning delivery appropriately to achieve the future state and required outcomes of benefit

Question 15

Which principle supports the ‘structure’ theme by ensuring that the improvements resulting from programme outcomes align with intermediate landing points?

Options:

A.

Collaborate across boundaries

B.

Deploy diverse skills

C.

Align with priorities

D.

Realize measurable benefits

Question 16

Identify the missing word in the following sentence:

“Assurance provides transparency and confidence to the sponsoring group that the programme will meet its objectives by focusing activities on the most [?] aspects of the programme.”

Options:

A.

Important

B.

Risky

C.

Beneficial

D.

Expensive

Question 17

Identify the missing word in the following sentence:

A programme is a temporary structure designed to lead multiple, interrelated projects and other work in order to progressively achieve outcomes of [?] for one or more organizations.

Options:

A.

need

B.

benefit

C.

risk

D.

quality

Question 18

Which is a result of the ‘assurance’ theme applying the principle ‘collaborate across boundaries’?

Options:

A.

Leaders responding to timely reviews by acting earlier to prevent issues slowing delivery

B.

Common adoption of methods, processes, tools and techniques by different organizational teams

C.

Better identification, analysis and response to risks in areas where change is emerging

D.

The ability to prioritize programme work and coordinate this with the need to maintain operations

Question 19

Which TWO are objectives of the ‘deliver the capabilities’ process?

    To ensure that stakeholders adopt new ways of working.

    To ensure that controls are put in place so that benefit realization continues in BAU.

    To ensure that projects are started and closed in a controlled manner.

    To ensure that risks and issues are kept under control.

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 20

Which document records the ‘first draft’ thinking on the costs to build and embed the new capabilities?

Options:

A.

Programme brief

B.

Programme mandate

C.

Business case

D.

Funding approach

Question 21

Which risk response would NOT be appropriate when the risk exposure exceeds the programme’s risk tolerance threshold?

Options:

A.

Accept

B.

Avoid

C.

Reduce

D.

Transfer

Question 22

Which TWO are objectives of the ‘deliver the capabilities’ process?

    To ensure benefits start to be realized and measured.

    To ensure corrective action is taken where necessary.

    To ensure programme progress is monitored and reported.

    To ensure controls are put in place to ensure benefit realization continues in BAU.

Options:

A.

1 and 2

B.

2 and 3

C.

3 and 4

D.

1 and 4

Question 23

How does the ‘knowledge’ theme apply the ‘deal with ambiguity’ principle?

Options:

A.

By encouraging a culture of continual improvement to demonstrate the value added by programme management

B.

By ensuring stakeholders understand how benefits will be measured so they can focus on the programme's purpose

C.

By ensuring stakeholders have the knowledge they need to understand the programme's current priorities

D.

By making knowledge as accessible as possible so that teams can adapt to and learn from new knowledge

Question 24

What is the result of the ‘decisions’ theme applying the ‘collaborate across boundaries’ principle?

Options:

A.

It will provide comprehensive data that decision-makers can use to justify actions

B.

It will support prompt resolution from decision-makers across participating organizations

C.

It will stop the decision-makers from micro-managing the programme and its outcomes

D.

It will enable the whole team to make decisions in a swift and empowered manner

Question 25

Which is included, as a minimum, in risk prioritization?

Options:

A.

Understanding the combined effect of risk to objectives when risks are viewed collectively

B.

Identifying uncertain events that could have an effect on the achievement of objectives

C.

Assessment of the risk profile of the programme in order to assess its viability

D.

Assessment of the likelihood of the risk occurring

Question 26

Which TWO are objectives of the ‘plan progressive delivery’ process?

Options:

A.

To ensure that the controls are put in place to ensure that benefits realization continues in BAU.

B.

To ensure that the risks to the programme have been captured in a risk register and prioritized.

C.

To ensure that the approach to acquiring and managing the resources is defined.

D.

To ensure that the pace of delivery can be supported by the operational areas.A. 1 and 2B. 2 and 3C. 3 and 4D. 1 and 4

Question 27

Why should the external environment of a programme be effectively monitored?

Options:

A.

To check that a mechanism for accessing sensitive data is in place

B.

To ensure the programme has a way of capturing knowledge

C.

To enable timely decisions on issues and risks to be made

D.

To provide clarity around responsibilities within the programme

Question 28

During which process would you confirm the programme justification before proceeding with programme delivery?

Options:

A.

Embed the outcomes

B.

Deliver the capabilities

C.

Plan progressive delivery

D.

Evaluate new information

Question 29

Which is a purpose of the ‘close the programme’ process?

Options:

A.

To ensure that the investing organization(s) make the required changes to adopt new ways of working and realize benefits

B.

To ensure that the investing organization(s) are ready to maximize the benefits to be realized from the programme work

C.

To ensure the programme is justified before deciding whether or not to proceed

D.

To ensure the organization(s) involved understand the programme vision, benefits, risks and the target operating model

Question 30

Which is a main function of the ‘deliver the capabilities’ process?

Options:

A.

Understanding how the outcomes will be achieved through delivery projects and other work

B.

Controlling the work required to manage each tranche of delivery

C.

Supporting stakeholders in the business to adopt the capabilities into new ways of working

D.

Confirming the information in the programme mandate

Question 31

Which is a characteristic of continual improvement?

Options:

A.

Agile ways of working are used in some phases of a linear

B.

Scope and requirements are delivered through sequential phases

C.

Waste in a process is identified and systematically eliminated

D.

Scope and quality emerge over time within defined timeboxes

Question 32

Which document describes the monitoring activities required for each of the three lines of defence?

Options:

A.

Decision-making approach

B.

Issue resolution approach

C.

Delivery approach

D.

Assurance approach

Question 33

How does the ‘design’ theme apply the ‘lead with purpose’ principle?

Options:

A.

By clearly defining the skills necessary for the target operating model to be embedded effectively

B.

By maintaining an inspirational picture of the future state, supported by the target operating model

C.

By providing a clear view of the current programme plans and the risks involved

D.

By designing the benefits map and benefit profiles to be clear about the programme drivers

Question 34

Which BEST describes the ‘align with priorities’ principle?

Options:

A.

It uses a mix of internal and external resources to achieve outcomes of benefit

B.

It ensures that a programme adapts to changing, and often conflicting, organizational objectives

C.

It enables different parts of an organization to work together to transform and implement new policy

D.

It enables informed decisions based on an understanding of the uncertain nature of a programme

Question 35

How does the ‘assurance’ theme apply the ‘deal with ambiguity’ principle?

Options:

A.

By scheduling the right assurance activities to occur at the right time to add value and prevent issues that slow delivery

B.

By focusing assurance resources on the riskiest areas to bring greater certainty and enable better response to emerging change

C.

By focusing assurance on risks that could affect the achievement of measurable outcomes of benefit to enable benefits to be realized

D.

By designing the three lines of defence to support leaders in their decision-making, focusing leaders' attention on things they can influence