You oversee a medium-size development team. Some of the team members and new to Pega and are working on features in a separate branch.
What are two ways you can ensure that the rules the team creates adhere to best practices? (Choose Two)
Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and 4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed.
Which two techniques help you troubleshoot the problem? (Choose Two)
In the Answer Area, drag each use case on the left to the appropriate locking strategy on the right.
Security policies need to be configured for a newly developed Pega application using basic credential authentication. The lockout policy configuration must lock out users after three failed login attempts. The configuration must exclude Administrator or Executive operators from the lockout.
How do you achieve this requirement?
Which two actions can yon perform to improve the guardrails compliance score of an application? (Choose
In order to produce a complete view of a customer, a customer service(CS) application requires reference data from multiple external systems. The customer data resides on a customerinfo page in a parent case type. The data on the CustomerInfo Page is also used by some of its subcases. Sometimes, the connectors that populate the data page are slow.
Which two of the following approaches for handling the required reference data from the external systems uses the least system resources? (Choose Two.)
A shipping case needs to wait n specific time period before progressing in its flow. The developer is considering using ;i wait shape or an assignment with an SI A to perform this (unction.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
A shipping case needs to wait a specific time period before progressing in its flow. The developer is considering using a wait shape or an assignment with an SLA to perform this function.
Identify the two requirements for which a wait shape is the simpler approach. (Choose Two)
Client XYZ Corp implemented Pega Customer Service.
A customer service representative (CSR) needs to launch multiple applications to manually update information to keep dam synchronized across systems. The applications are built in different technologies, decreasing the CSR's efficiency in handling customer requests. The client has a requirement to launch all applications from the PLCJA Customer service application. The client requires that data Mows to and from the Pega Customer Service application to the other applications used by the CSR. Changes made in any one of the systems is reflected in other relevant systems. This results in the CSR handling customer requests more efficiently and spending less time manually updating dependent applications.
Which Pega capability do you recommend to support this requirement?
A case can be withdrawn using a local action. You want to restrict the ability to withdraw a
case to the user who created the case or any work group manager of the user. Select three
rule types used in combination to achieve this functionality. (choose three)
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
A developer has set the Rule security mode on the access group to Deny. Select the reason for this setting.
Customer information is captured in an application. Corporate policy states that private information be secured and only visible to a limited users.
Which configuration do you recommend?
