XYZ corp expects managers to create a variety of reports. Those reports are always based on the same set of classes, but every report does not use every class in the set.
to simplify report creation for managers, you create________________________
Consider the following requirement:
case worker must be able to add a work party when creating a case
select the configuration option that fulfills this requirement
How do you begin your research to diagnose the cause of the reported performance issue?
set the three security tasks you perform when deploying an application to a production environment. (Choose Three)
An application allows users to manage Account cases. You need to configure security so that users are allowed to view and update account only if they are the primary or secondary owner
how do you implement this requirement?
XYZ Inc.'s COE wants case life cycle developers to use a field group named "Claim" regardless of the application being developed.
Select and move the three tasks that the COE performs for this requirement to the Task List column and place them in the correct order. (Choose Three)
You are designing a case life cycle to process fraudulent charge claims. After a list of suspected fraudulent charge is submitted, the case advances to the processing stage. In the first step of theprocess fraud claim process, a seprate child case must be created for each suspected fraudulent charge.
After all necessary fraudulent charge cases are created, the parent cse advance to the next step where the customer is notified that their claims are being processed
choose three actions needed to configure the missing step so that a separate child case is created for
each fraudulent charge selected
a standard agent has auto queue management enabled, runs periodically, and is set to retry once.
select the run time behavior if processing fails for one of the tasks in the agent queue.
Using the information shown in the case structure below, which option is always true?
Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:00 P.M. and 4:00 P.M. AH attempts to reproduce the problem in the Development, QA, and Staging environments have failed.
Which two techniques help you troubleshoot the problem? (Choose Two)
A Customer Service application requires customer data assembled from multiple external systems. The customer data is captured by a parent case. Subcases of that parent case need to reference the same customer data.The customer data must be as current as possible.
Which two options are used as part of the solution? (Choose Two)
You add database connection information to prconfig.xml and want to encrypt the password in the connection information how do you encrypt the password?
You are configuring the container settings of a display a title. The title is based on the type of loan requested
An application consisting of a single case requires sending correspondence at a designated time with minimal delay. The existing solution uses an assignment to pause the case until an SLA invokes the escalation activity that sends the correspondence. Occasionally there is a delay in sending the correspondence.
Which two factors contribute to the delay? (Choose Two)
Select and move the five steps required to implement single sign-on (SSO) authentication in a pega application to the SSO authentication implementation steps column. (choose five)
Review the following classes and properties:
A field group list is defined at the MyCo-Lending-Work work pool level. The find group list name is Loans: the specified data type is MyCo-Data-Loan.
Which three statements are valid? (Choose Three)
when a customer submits a credit card dispute, the application connects to an external service to retrieve all transaction made by the customer. the external service returns transactions ordered by date of transaction, in a descending, chronological order when a case worker reviews the dispute the application displays the 10 most recent transactions.
if the case worker does not see the disputed transaction in the list, the case worker can search for additional transaction the caseworker can filter search results on transaction date the transaction amount or the merchant name the search results display the 10 most recent transactions that satisfy the filter criteria. the case worker cannot paginate through the results.
how do you configure the response data transform to satisfy all of the requirements in the scenario?
BigCo receives complaints from existing customers and new prospects that BiyCo repi irrelevant offers and products.
Which two Pega solutions do you suggest to help solve this problem? (Choose Two)
Select the primary reason for developing a set of unit lest cases and automated testing Suites in a continuous integration and continuous deployment (CI/CD) model.
How do you configure an application to monitor changes made to delegated Decision Table in a production environment?
XYZ Corp users are experiencing delays in the application that you suspect is related to the database
Which two options do you recommend to isolate the issue? (Choose Two)
An application include two case types: expense report and purchase requests which two steps are required to enable support for both case type for offline user on a mobile device ?
MyMealth Corporation wants to use the age of the claim to increase the urgency on the assignment so that claims processors work on the most urgent claims first. The claim assignment urgency increases by 1 each day the claim remains in an unresolved status. At any time. My Health has up to 10,000 claims in process. Claims in the PendingProcessing workbasket are subject to this calculation. The application updates the claim urgency daily before the work day begins. AM claims are processed within 30 days.
MyHealth also processes complaint cases from health plan members. Complaint cases use a service level agreement (SLA) to ensure the customer service representatives respond to complaints within 48 hours. All claims processors work in Los Angeles 9:00 AM-5:OQ PM PST.
Which approach satisfies the claim urgency requirement and provides the best experience for the claims processor?
An attribute-based access control configuration evaluate the attributes of the operator creating the
case. A data page contains the value used in the evaluation.
In the Answer Area, determine where data is stored for each design option.
APP Studio created a data type in the Organization layer for Quote data called BCO-Data Quote. How do you help users find rules from this data class when working in APP Studio?
APP Studio created a data type in the Organization layer for Quote data called BCO-Data-Quote. How do you help users find rules from this data class when working in APP Studio?
how do you differentiate between satisfied and unsatisfied customers to provide an appropriate greeting for each customer in facebook massenger?
A Pega application locally stores the same set of codes defined by and used within an external system of record. The Page application does not locally store the labels associated to these codes. During case processing, the displayed labels for this set of codes are sourced from the external system of record. On any given day, the label associated to a code may change. You are asked to implement a report definition that displays the current label associated to each code whenever the report is run.
How do you design a Pega application to meet this requirement?
An application contains cases which transition though different statuses throughout their life cycle which typically lasts 3 months.
Design a reporting strategy to display the number of cases by status at the end of each month for a 12-month period.
Users in a cloud-based production application report a chronic performance issue that occurs every day between 2:0 P.M. and 4:00 P.M. All attempts to reproduce the problem in the Development, QA, and Staging environments have (ailed.
Which two techniques help you troubleshoot the problem? (Choose Two)
XYZ Corp users are experiencing delays in the application that you suspect is related to the database.
Which two options do you recommend to isolate the issue? (Choose Two)
Which two tools and/or methods support continuous integration practices? (Choose Two)
A form listing nearby restaurants has four columns:
You want to ensure that users have the information they need to make a reservation regardless of screen size. When viewed on a small screen, you do not need to display images.
What three configuration steps do you take to support this requirement? (Choose three.)
You are managing distributed, geographically dispersed, development teams A, B and C. Team A is ready to merge changes into their development environment to make available changes to Team B’s Team C’s.
To ensure all development teams are working with the latest version of shared rule base, select and move all of the following tasks to the tasks List Order column and place them in the correct order.
You want to avoid creating unnecessary case-related properties and views. Which three actions do you take to accomplish this goal? (Choose Three)
A case is used to process home loans for approval.
in the answer area, area, select the enterprice class structure (ECS) layer in which to bulid each of the following components. each layer of the ECS contains two components.
Security policies need to be configured for a newly developed Pega application using basic credential authentication. The lockout policy configuration must lock out users after three failed login attempts. The configuration must exclude Administrator or Executive operators from the lockout.
How do you achieve this requirement?
Which of the following Skin rule customizations help satisfy the stated requirements?
your application connects to two REST services that list details about bank offices.
One REST service uses a postal code as a GET parameter and returns a detailed list of bank officers in that postal code.
the other REST service uses a city name as a GET parameter and returns a datailed list of back offices in cities with that name. The application uses data pages to cache details about bank offices.
select two options to configure a data page to accept either a postal code or a city name as a parameter and call the appropriate REST connector.(choose TWO)
How do you identify if a result in a decision rule cannot be returned?
When do you use the load-datapage activity method?
A company wants to run the same pega application in its eastern US office as well as its india
office. The eastern united states server runs in the eastern united states time zone. The india server runs in the india time zon. The company wants a process to run in both offices at the same time world-wide once a day regardless of the server's location
How do you efficiently meet this requirement?A. Define two advanced agents that call the same activity. one agent is scheduled to run at a time in the eastern united states time zone and the other agents is scheduled to run at a time in the india time zone. The activity checks both the local time zone and the local time. if the local time is close to the expected time the activity should run it continues otherwise it exits
B. Define two advanced agent that call the same parameterzied activity. One agent passes eastern united states time zone to the activity, and the other agent passes india time zone. The activity checks
the local time zone. if the parameter matches the local time zone, the activity continues. otherwise it exits
C. Define a single adavanced agent that is scheduled to run in any desired time zone. in the Eastern us server modify the agaent schedule to run in the eastern united states time zone. For the india server, specify the india time zone within the agent schedule
D. Define a single advanced agent that is scheduled to run in either the eastern united states zone or the india time zone. Ensure that the clocks with the servers in both offices are synchronized using the simple Network time protocal
Table a contains customer information. Table B contains complaints submitted by customers. Table C contains positive feedback submitted by customer.
You are tasked to write a report that list all rows in Table A where, per customer, the number of rows in Table B related to Table A are greater than the number of rows in Table C related to table A.
Which method creates the report that executes with the best performance?
You are working with BigCo to create an application for insurance quoting. BigCo is a multinational corporation that has traded on the NASDAQ as BCO. BigCo headquarters is located in the UK, and the company has division for each geographical location.
You expect the application to contain two types of work: Quote and Policy.
The Quote guides the sales preventative through one or more quote with the customer. Each quote must be retained by the system and visible to the sales representative and the manager, any data captured during the quoting process must be available to the Policy case. The Policy represents the accepted insurance quote.
For the next year, BigCo intends to use the insurance quoting application only for the personal insurance business in the United Kingdom, Joe the business experts (SMEs) to understand the quoting process. Joe uses Pega Express to develop the quoting application with the SMEs.
Default application settings are shown in the image.
What two edits do you make to the advanced configuration based on information in the reading passage? (Choose Two).
Select two ways for queuing an item for a queue processor. (Choose Two.)
A slow-running connector must run whenever the status of a case changes.
select the three steps to configure a solution that minimizes the delay experienced by the user
Users are spending excess time researching duplicate cases to determine whether to process or resolve the cases.
Which two options allow you to reduce the number of potential duplicate cases? (Choose two.)
A call center uses Pega Customer Service. Where does Pega Customer Service fit into the enterprise architecture?
The BigCo quoting application is currently on-premise. BigCo plans to move the application to Pega Cloud What factor do you need to consider for environment setup?
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