Paloalto Networks PSE-Strata-Pro-24 Palo Alto Networks Systems Engineer Professional - Hardware Firewall Exam Practice Test

When preparing for a customer meeting, it’s important to understand their specific challenges and align solutions accordingly. The notes suggest that the customer is facing difficulties securing their cloud apps and remote users, which are core areas addressed by Palo Alto Networks’ Zero Trust and SASE solutions. However, jumping directly into a pitch or product demonstration without validating the customer's specific challenges may fail to build trust or fully address their needs.

Option A: Leading with a pre-structured pitch about Zero Trust principles may not resonate with the customer if their challenges are not fully understood first. The team needs to gather insights into the customer's security pain points before presenting a solution.

Option B (Correct): Discovery questions are a critical step in the sales process, especially when addressing complex topics like Zero Trust. By designing targeted questions about the customer’s challenges with identity, devices, data, and access, the SE can identify specific pain points. These insights can then be used to tailor a Zero Trust strategy that directly addresses the customer’s concerns. This approach ensures the meeting is customer-focused and demonstrates that the SE understands their unique needs.

Option C: While a product demonstration of GlobalProtect, Prisma Access, and SaaS security is valuable, it should come after discovery. Presenting products prematurely may seem like a generic sales pitch and could fail to address the customer’s actual challenges.

Option D: Prisma SASE is an excellent solution for addressing cloud security and remote user challenges, but recommending it without first understanding the customer’s specific needs may undermine trust. This step should follow after discovery and validation of the customer’s pain points.

Examples of Discovery Questions:

What are your primary security challenges with remote users and cloud applications?

Are you currently able to enforce consistent security policies across your hybrid environment?

How do you handle identity verification and access control for remote users?

What level of visibility do you have into traffic to and from your cloud applications?

To prevent malicious actors from abusing file-sharing applications for data exfiltration, App-ID provides a granular approach to managing application traffic. Palo Alto Networks' App-ID is a technology that identifies applications traversing the network, regardless of port, protocol, encryption (SSL), or evasive tactics. By leveraging App-ID, security engineers can implement policies that restrict the use of specific applications or functionalities based on job functions, ensuring that only authorized users or groups can use file-sharing applications while blocking unauthorized or malicious usage.

Here’s why the options are evaluated this way:

Option A: DNS Security focuses on identifying and blocking malicious domains. While it plays a critical role in preventing certain attacks (like command-and-control traffic), it is not effective for managing application usage. Hence, this is not the best approach.

Option B (Correct): App-ID provides the ability to identify file-sharing applications (such as Dropbox, Google Drive, or OneDrive) and enforce policies to restrict their use. For example, you can create a security rule allowing file-sharing apps only for specific job functions, such as HR or marketing, while denying them for other users. This targeted approach ensures legitimate business needs are not disrupted, which aligns with the requirement of not impacting valid users.

Option C: Blocking all file-sharing applications outright using DNS Security is a broad measure that will indiscriminately impact legitimate users. This does not meet the requirement of allowing specific users to continue using file-sharing applications.

Option D: While App-ID can block file-sharing applications outright, doing so will prevent legitimate usage and is not aligned with the requirement to allow usage based on job functions.

How to Implement the Solution (Using App-ID):

Identify the relevant file-sharing applications using App-ID in Palo Alto Networks’ predefined application database.

Create security policies that allow these applications only for users or groups defined in your directory (e.g., Active Directory).

Use custom App-ID filters or explicit rules to control specific functionalities of file-sharing applications, such as uploads or downloads.

Monitor traffic to ensure that only authorized users are accessing the applications and that no malicious activity is occurring.

The question asks how Palo Alto Networks (PANW) Strata Hardware Firewalls enable the mapping of transactions as part of Zero Trust principles, requiring a systems engineer (SE) to provide two narratives for a customer RFP response. Zero Trust is a security model that assumes no trust by default, requiring continuous verification of all transactions, users, and devices—inside and outside the network. The Palo Alto Networks Next-Generation Firewall (NGFW), part of the Strata portfolio, supports this through its advanced visibility, decryption, and policy enforcement capabilities. Below is a detailed explanation of why options B and D are the correct narratives, verified against official Palo Alto Networks documentation.

Step 1: Understanding Zero Trust and Transaction Mapping in PAN-OS

Zero Trust principles, as defined by frameworks like NIST SP 800-207, emphasize identifying and verifying every transaction (e.g., network flows, application requests) based on context such as user identity, application, and data. For Palo Alto Networks NGFWs, "mapping of transactions" refers to the ability to identify, classify, and control network traffic with granular detail, enabling verification and enforcement aligned with Zero Trust.

The PAN-OS operating system achieves this through:

App-ID: Identifies applications regardless of port or protocol.

User-ID: Maps IP addresses to user identities.

Content-ID: Inspects and protects content, including decryption for visibility.

Security Policies: Enforces rules based on these mappings.

When adopting additional security features over time, remaining aligned with Zero Trust principles requires a focus on constant visibility, control, and adherence to best practices. The following actions are the most relevant:

Why "Apply decryption where possible to inspect and log all new and existing traffic flows" (Correct Answer B)?Zero Trust principles emphasize visibility into all traffic, whether encrypted or unencrypted. Without decryption, encrypted traffic becomes a blind spot, which attackers can exploit. By applying decryption wherever feasible, organizations ensure they can inspect, log, and enforce policies on encrypted traffic, thus adhering to Zero Trust principles.

Why "Use the Best Practice Assessment (BPA) tool to measure progress toward Zero Trust principles" (Correct Answer C)?The BPA tool provides detailed insights into the customer’s security configuration, helping measure alignment with Palo Alto Networks’ Zero Trust best practices. It identifies gaps in security posture and recommends actionable steps to strengthen adherence to Zero Trust principles over time.

Why not "Turn on all licensed Cloud-Delivered Security Services (CDSS) subscriptions in blocking mode for all policies" (Option A)?While enabling CDSS subscriptions (like Threat Prevention, URL Filtering, Advanced Threat Prevention) in blocking mode can enhance security, it is not an action specifically tied to maintaining alignment with Zero Trust principles. A more holistic approach, such as decryption and BPA analysis, is critical to achieving Zero Trust.

Why not "Use the Policy Optimizer tool to understand security rules allowing users to bypass decryption" (Option D)?Policy Optimizer is used to optimize existing security rules by identifying unused or overly permissive policies. While useful, it does not directly address alignment with Zero Trust principles or help enforce decryption.

After a customer has concluded an evaluation of Palo Alto Networks solutions, it is critical to provide a detailed analysis of the results and benefits gained during the evaluation. The following two tools are most appropriate:

Why "Best Practice Assessment (BPA)" (Correct Answer A)?The BPA evaluates the customer's firewall configuration against Palo Alto Networks' recommended best practices. It highlights areas where the configuration could be improved to strengthen security posture. This is an excellent tool to showcase how adopting Palo Alto Networks' best practices aligns with industry standards and improves security performance.

Why "Security Lifecycle Review (SLR)" (Correct Answer B)?The SLR provides insights into the customer's security environment based on data collected during the evaluation. It identifies vulnerabilities, risks, and malicious activities observed in the network and demonstrates how Palo Alto Networks' solutions can address these issues. SLR reports use clear visuals and metrics, making it easier to showcase the benefits of the evaluation.

Why not "Firewall Sizing Guide" (Option C)?The Firewall Sizing Guide is a pre-sales tool used to recommend the appropriate firewall model based on the customer's network size, performance requirements, and other criteria. It is not relevant for showcasing the benefits of an evaluation.

Why not "Golden Images" (Option D)?Golden Images refer to pre-configured templates for deploying firewalls in specific use cases. While useful for operational efficiency, they are not tools for demonstrating the outcomes or benefits of a customer evaluation.

Cobalt Strike is a popular post-exploitation framework often used by attackers for Command and Control (C2) operations. Malleable C2 profiles allow attackers to modify the behavior of their C2 communication, making detection more difficult. Stopping these attacks in real time requires deep inline inspection and the ability to block zero-day and evasive threats.

Why "Advanced Threat Prevention and PAN-OS 10.2" (Correct Answer B)?Advanced Threat Prevention (ATP) on PAN-OS 10.2 uses inline deep learning models to detect and block Cobalt Strike Malleable C2 attacks in real time. ATP is designed to prevent evasive techniques and zero-day threats, which is essential for blocking Malleable C2. PAN-OS 10.2 introduces enhanced capabilities for detecting malicious traffic patterns and inline analysis of encrypted traffic.

ATP examines traffic behavior and signature-less threats, effectively stopping evasive C2 profiles.

PAN-OS 10.2 includes real-time protections specifically for Malleable C2.

Why not "Next-Generation CASB on PAN-OS 10.1" (Option A)?Next-Generation CASB (Cloud Access Security Broker) is designed to secure SaaS applications and does not provide the inline C2 protection required to stop Malleable C2 attacks. CASB is not related to Command and Control detection.

Why not "Threat Prevention and Advanced WildFire with PAN-OS 10.0" (Option C)?Threat Prevention and Advanced WildFire are effective for detecting and preventing malware and known threats. However, they rely heavily on signatures and sandboxing for analysis, which is not sufficient for stopping real-time evasive C2 traffic. PAN-OS 10.0 lacks the advanced inline capabilities provided by ATP in PAN-OS 10.2.

Why not "DNS Security, Threat Prevention, and Advanced WildFire with PAN-OS 9.x" (Option D)?While DNS Security and Threat Prevention are valuable for blocking malicious domains and known threats, PAN-OS 9.x does not provide the inline deep learning capabilities needed for real-time detection and prevention of Malleable C2 attacks. The absence of advanced behavioral analysis in PAN-OS 9.x makes this combination ineffective against advanced C2 attacks.

Create a New Threat Profile (Answer B):

Performance tuning in Intrusion Prevention System (IPS) involves ensuring that only the most relevant and necessary signatures are enabled for the specific environment.

Palo Alto Networks allows you to create custom threat profiles to selectively enable signatures that match the threats most likely to affect the environment. This reduces unnecessary resource usage and ensures optimal performance.

By tailoring the signature set, organizations can focus on real threats without impacting overall throughput and latency.

Why Not A:

Leaving all signatures turned on is not a best practice because it may consume excessive resources, increasing processing time and degrading firewall performance, especially in high-throughput environments.

Why Not C:

While working with TAC for debugging may help identify specific performance bottlenecks, it is not a recommended approach for routine performance tuning. Instead, proactive configuration changes, such as creating tailored threat profiles, should be made.

Why Not D:

Disabling irrelevant threat signatures can improve performance, but this task is effectively accomplished by creating a new threat profile. Manually disabling signatures one by one is not scalable or efficient.

References from Palo Alto Networks Documentation:

Threat Prevention Best Practices

Custom Threat Profile Configuration

The question asks for three use cases specific to Policy Optimizer, a feature in PAN-OS designed to enhance security policy management on Palo Alto Networks Strata Hardware Firewalls. Policy Optimizer helps administrators refine firewall rules by leveraging App-ID technology, transitioning from legacy port-based policies to application-based policies, and optimizing rule efficiency. Below is a detailed explanation of why options A, C, and E are the correct use cases, verified against official Palo Alto Networks documentation.

Step 1: Understanding Policy Optimizer in PAN-OS

Policy Optimizer is a tool introduced in PAN-OS 9.0 and enhanced in subsequent versions (e.g., 11.1), accessible under Policies > Policy Optimizer in the web interface. It analyzes traffic logs to:

Identify applications traversing the network.

Suggest refinements to security rules (e.g., replacing ports with App-IDs).

Provide insights into rule usage and optimization opportunities.

Its primary goal is to align policies with Palo Alto Networks’ application-centric approach, improving security and manageability on Strata NGFWs.

The customer’s question focuses on how Palo Alto Networks Strata Hardware Firewalls maintain throughput performance as more Cloud-Delivered Security Services (CDSS) subscriptions—such as Threat Prevention, URL Filtering, WildFire, DNS Security, and others—are enabled. Unlike traditional firewalls where enabling additional security features often degrades performance, Palo Alto Networks leverages its unique architecture to minimize this impact. The systems engineer (SE) should explain two key concepts—Parallel Processing and Single Pass Architecture—which are foundational to the firewall’s ability to sustain throughput. Below is a detailed explanation, verified against Palo Alto Networks documentation.

Step 1: Understanding Cloud-Delivered Security Services (CDSS) and Performance Concerns

CDSS subscriptions enhance the Strata Hardware Firewall’s capabilities by integrating cloud-based threat intelligence and advanced security features into PAN-OS. Examples include:

Threat Prevention: Blocks exploits, malware, and command-and-control traffic.

WildFire: Analyzes unknown files in the cloud for malware detection.

URL Filtering: Categorizes and controls web traffic.

Traditionally, enabling such services on other firewalls increases processing overhead, as each feature requires separate packet scans or additional hardware resources, leading to latency and throughput loss. Palo Alto Networks claims consistent performance due to its innovative design, rooted in the Single Pass Parallel Processing (SP3) architecture.

Synchronizing a large Active Directory (AD) with over 20,000 groups can introduce significant overhead if all groups are synchronized, especially when only a subset of groups (e.g., 1,000 groups) are required for Security policies. The most efficient approach is to configure a group mapping profile with an include group list to minimize unnecessary synchronization and reduce administrative overhead.

Why "Configure a group mapping profile with an include group list" (Correct Answer C)?Using a group mapping profile with an include group list ensures that only the required 1,000 groups are synchronized with the firewall. This approach:

Reduces the load on the firewall's User-ID process by limiting the number of synchronized groups.

Simplifies management by focusing on the specific groups relevant to Security policies.

Avoids synchronizing the entire directory (20,000 groups), which would be inefficient and resource-intensive.

Why not "Configure a group mapping profile, without a filter, to synchronize all groups" (Option B)?Synchronizing all 20,000 groups would unnecessarily increase administrative and resource overhead. This approach contradicts the requirement to reduce administrative burden.

Why not "Configure a group mapping profile with custom filters for LDAP attributes that are mapped to the user roles" (Option A)?While filtering LDAP attributes can be useful, this approach is more complex to implement and manage compared to an include group list. It does not directly address the problem of limiting synchronization to a specific subset of groups.

Why not "Configure NGFWs to synchronize with the AD after deploying the Cloud Identity Engine (CIE) and agents" (Option D)?While the Cloud Identity Engine (CIE) is a modern solution for user and group mapping, it is unnecessary in this scenario. A traditional group mapping profile with an include list is sufficient and simpler to implement. CIE is typically used for complex hybrid or cloud environments.

The most effective way to reduce the risk of exploitation by newly announced vulnerabilities is through Advanced Threat Prevention (ATP). ATP uses inline deep learning to identify and block exploitation attempts, even for zero-day vulnerabilities, in real time.

Why "Advanced Threat Prevention’s command injection and SQL injection functions use inline deep learning against zero-day threats" (Correct Answer B)?Advanced Threat Prevention leverages deep learning models directly in the data path, which allows it to analyze traffic in real time and detect patterns of exploitation, including newly discovered vulnerabilities being actively exploited in the wild. It specifically targets advanced tactics like:

Command injection.

SQL injection.

Memory-based exploits.

Protocol evasion techniques.

This functionality lowers the risk of exploitation by actively blocking attack attempts based on their behavior, even when a signature is not yet available. This approach makes ATP the most valuable solution for addressing new and actively exploited vulnerabilities.

Why not "Advanced URL Filtering uses machine learning (ML) to learn which malicious URLs are being utilized by the attackers, then block the resulting traffic" (Option A)?While Advanced URL Filtering is highly effective at blocking access to malicious websites, it does not provide the inline analysis necessary to prevent direct exploitation of vulnerabilities. Exploitation often happens within the application or protocol layer, which Advanced URL Filtering does not inspect.

Why not "Single Pass Architecture and parallel processing ensure traffic is efficiently scanned against any enabled Cloud-Delivered Security Services (CDSS) subscription" (Option C)?Single Pass Architecture improves performance by ensuring all enabled services (like Threat Prevention, URL Filtering, etc.) process traffic efficiently. However, it is not a feature that directly addresses vulnerability exploitation or zero-day attack detection.

Why not "WildFire loads custom OS images to ensure that the sandboxing catches any activity that would affect the customer's environment" (Option D)?WildFire is a sandboxing solution designed to detect malicious files and executables. While it is useful for analyzing malware, it does not provide inline protection against exploitation of newly announced vulnerabilities, especially those targeting network protocols or applications.

Step 1: Understand the Requirement and Context

Customer Need: Segregate the internal network into unique BGP environments, suggesting multiple isolated or semi-isolated routing domains within a single organization.

BGP Basics:

BGP is a routing protocol used to exchange routing information between autonomous systems (ASes).

eBGP: External BGP, used between different ASes.

iBGP: Internal BGP, used within a single AS, typically requiring a full mesh of peers unless mitigated by techniques like confederations or route reflectors.

Palo Alto NGFW: Supports BGP on virtual routers (VRs) within PAN-OS, enabling advanced routing capabilities for Strata hardware firewalls (e.g., PA-Series).

SASE (Secure Access Service Edge) is a cloud-based solution that combines networking and security capabilities to address modern enterprise needs. However, there are scenarios where an on-premises solution is more appropriate.

A. High growth phase with existing and planned mergers, and with acquisitions being integrated.

This scenario typically favors a SASE solution since it provides flexible, scalable, and centralized security that is ideal for integrating newly acquired businesses.

B. Most employees and applications in close physical proximity in a geographic region.

This scenario supports the choice of an on-premises solution. When employees and applications are concentrated in a single geographic region, traditional on-premises firewalls and centralized security appliances provide cost-effective and efficient protection without the need for distributed, cloud-based infrastructure.

C. Hybrid work and cloud adoption at various locations that have different requirements per site.

This scenario aligns with a SASE solution. Hybrid work and varying site requirements are better addressed by SASE’s ability to provide consistent security policies regardless of location.

D. The need to enable business to securely expand its geographical footprint.

Expanding into new geographic areas benefits from the scalability and flexibility of a SASE solution, which can deliver consistent security globally without requiring physical appliances at each location.

Key Takeaways:

On-premises solutions are ideal for geographically concentrated networks with minimal cloud adoption.

SASE is better suited for hybrid work, cloud adoption, and distributed networks.

5G Security (Answer A):

In this scenario, the mining company operates on a private mobile network, likely powered by 5G technology to ensure low latency and high bandwidth for controlling robots and vehicles.

Palo Alto Networks 5G Security is specifically designed to protect private mobile networks. It prevents exploitation of vulnerabilities in the 5G infrastructure and ensures the control signals sent to the machines are not compromised by attackers.

Key features include network slicing protection, signaling plane security, and secure user plane communications.

IoT Security (Answer C):

The mining operation depends on machines and remote-controlled vehicles, which are IoT devices.

Palo Alto Networks IoT Security provides:

Full device visibility to detect all IoT devices (such as robots, remote vehicles, or sensors).

Behavioral analysis to create risk profiles and identify anomalies in the machines' operations.

This ensures a secure environment for IoT devices, reducing the risk of a device being exploited.

Why Not Cloud NGFW (Answer B):

While Cloud NGFW is critical for protecting cloud-based applications, the specific concern here is protecting control signals and IoT devices rather than external access into the cloud service.

The private mobile network and IoT device protection requirements make 5G Security and IoT Security more relevant.

Why Not Advanced CDSS Bundle (Answer D):

The Advanced CDSS bundle (Advanced Threat Prevention, Advanced WildFire, Advanced URL Filtering) is essential for securing web traffic and detecting threats, but it does not address the specific challenges of securing private mobile networks and IoT devices.

While these services can supplement the design, they are not the primary focus in this use case.

References from Palo Alto Networks Documentation:

5G Security for Private Mobile Networks

IoT Security Solution Brief

Cloud NGFW Overview

The question asks about the policies where Device-ID, a feature of Palo Alto Networks NGFWs, can be applied. Device-ID enables the firewall to identify and classify devices (e.g., IoT, endpoints) based on attributes like device type, OS, or behavior, enhancing policy enforcement. Let’s evaluate its use across the specified policy types.

Step 1: Understand Device-ID

Device-ID leverages the IoT Security subscription and integrates with the Strata Firewall to provide device visibility and control. It uses data from sources like DHCP, HTTP headers, and machine learning to identify devices and allows policies to reference device objects (e.g., “IP Camera,” “Medical Device”). This feature is available on PA-Series firewalls running PAN-OS 10.0 or later with the appropriate license.

The SE has demonstrated an NGFW managed by SCM, and the CISO now wants the POV to show progress toward industry standards (e.g., CSC) and verify effective use of purchased features (e.g., CDSS subscriptions like Advanced Threat Prevention). The SE must ensure the POV delivers measurable evidence during the testing timeline. Let’s evaluate the options.

Step 1: Understand the CISO’s Request

Industry Standards (e.g., CSC): The Center for Internet Security’s Critical Security Controls (e.g., CSC 1: Inventory of Devices, CSC 4: Secure Configuration) require visibility, threat prevention, and policy enforcement, which NGFW and SCM can address.

Feature Utilization: Confirm that licensed functionalities (e.g., App-ID, Threat Prevention, URL Filtering) are active and effective.

POV Goal: Provide verifiable progress and utilization metrics within the testing timeline.

Palo Alto Networks AIOps for NGFW is a cloud-delivered service that leverages telemetry data and machine learning (ML) to provide proactive operational insights, best practice recommendations, and issue prevention.

Why "It is offered in two license tiers: a free version and a premium version" (Correct Answer B)?AIOps for NGFW is available in two tiers:

Free Tier: Provides basic operational insights and best practices at no additional cost.

Premium Tier: Offers advanced capabilities, such as AI-driven forecasts, proactive issue prevention, and enhanced ML-based recommendations.

Why "It uses telemetry data to forecast, preempt, or identify issues, and it uses machine learning (ML) to adjust and enhance the process" (Correct Answer C)?AIOps uses telemetry data from NGFWs to analyze operational trends, forecast potential problems, and recommend solutions before issues arise. ML continuously refines these insights by learning from real-world data, enhancing accuracy and effectiveness over time.

Why not "It is offered in two license tiers: a commercial edition and an enterprise edition" (Option A)?This is incorrect because the licensing model for AIOps is based on "free" and "premium" tiers, not "commercial" and "enterprise" editions.

Why not "It forwards log data to Advanced WildFire to anticipate, prevent, or identify issues, and it uses machine learning (ML) to refine and adapt to the process" (Option D)?AIOps does not rely on Advanced WildFire for its operation. Instead, it uses telemetry data directly from the NGFWs to perform operational and security analysis.

Step 1: Understand the Best Practice Assessment (BPA)

Purpose: The BPA assesses NGFW (e.g., PA-Series) and Panorama configurations against best practices, including Center for Internet Security (CIS) Critical Security Controls, to enhance security and feature adoption.

Process: Requires a Tech Support File (TSF) upload or telemetry data from onboarded devices to generate the report.

Evolution: Historically available via the Customer Support Portal, the BPA has transitioned to newer platforms like AIOps and Strata Cloud Manager.