Configure Outlook to include and indent the original message text when you reply to a message.
Create a Search Folder named ''Priority 1'' that displays messages that are marked as high importance and have at least one attachment.
In the Drafts folder locate the message that has the subject ''Workflow for review''. Insert the Customer Service Workflow image from the pictures folder below the body text. Send the message.
Configure Outlook to compose all outgoing messages in Rich Text format.
Create a contact named ''Matt Berg'' with an email address of ''mberg@contose.com'' Save and close the contact.
