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HRCI SPHR Senior Professional in Human Resources Exam Practice Test

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Total 140 questions

Senior Professional in Human Resources Questions and Answers

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Question 1

Which of the following is the greatest barrier to realizing the strategic potential of a human resource information system (HRIS)?

Options:

A.

Data integrity

B.

System upgrades

C.

Expensive software

D.

Hardware conversion

Question 2

Which of the following is best used to identify development needs that support employment forecasting strategies?

Options:

A.

Performance evaluation

B.

Engagement surveys

C.

Succession planning

D.

Workforce planning

Question 3

The most important factor in establishing a connection between two organizations after a merger or acquisition is developing:

Options:

A.

Relevant reward systems

B.

Integrated benefits

C.

Common team goals

D.

Employee loyalty

Question 4

An HR director has been hired by a high-technology business that has been growing at a rapid rate. There are 300 professional employees in manufacturing and 80 in clerical and laboratory support. There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details of that department. There are noestablished working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance. To plan for future staffing needs, the first step should be to:

Options:

A.

Design new compensation systems

B.

Develop an employee skills inventory

C.

Redesign the employee activities committee

D.

Evaluate the current succession planning system

Question 5

An essential component of ethics training is:

Options:

A.

A description of prior ethics investigations

B.

A review of the financial impact of unethical practices

C.

A presentation by a member of the ethics committee

D.

An application of the organization’s code of ethics

Question 6

Which of the following is the best way to avoid an active shooter incident?

Options:

A.

Complete pre-employment background checks

B.

Increase the number of security personnel

C.

Conduct a multiple-perspective threat assessment

D.

Review the workplace violence policy with employees annually

Question 7

Which of the following is the most important way to engage employees early in their careers?

Options:

A.

Ensure they meet as many people as possible

B.

Require them to participate in an extensive onboarding program

C.

Assign them to quality projects that make an impact

D.

Focus their work on day-to-day, low-risk tasks to support learning

Question 8

An HR director decided not to interview a qualified applicant because of personal knowledge that the applicant's family has a history of cancer. The director's decision created an alternative risk of:

Options:

A.

Genetic discrimination

B.

FMLA violation

C.

Negligent hiring

D.

Adverse impact

Question 9

A professional development plan for a high-potential employee must include: (Select TWO options)

Options:

A.

Clear timeline

B.

Needs assessment

C.

Demographic analysis

D.

Current job description

E.

Adverse impact analysis

Question 10

Which of the following is the best initial step to ensure internal pay equity when changing an organization's compensation structure?

Options:

A.

Create or update job descriptions for each position

B.

Develop a salary structure based on current salaries and positions

C.

Conduct a job analysis to gain a full understanding of each position

D.

Benchmark current salaries against similar positions in other organizations

Question 11

During an I-9 audit, the following errors are discovered: three I-9 forms for current employees cannot be located, two forms are missing the employer signature, and all forms are maintained in a shared, unlocked file cabinet.

Completion of new I-9 forms for the three employees whose forms cannot be located will:

Options:

A.

reduce the penalty by half

B.

sufficiently correct the error

C.

mandate a minimum penalty

D.

demonstrate a good faith effort

Question 12

Which of the following is the most significant challenge for HR regarding mergers and acquisitions?

Options:

A.

Cultural integration

B.

Effective due diligence

C.

Workforce management

D.

Strategic alignment

Question 13

The analysis phase of instructional design is used to determine:

Options:

A.

Training delivery methods

B.

Which evaluation system to use

C.

The budget for the project

D.

What skills need to be taught

Question 14

An organization receives the following job analysis results. Which of the following actions should the organization implement to improve job satisfaction? (Select TWO options.)

Dimension (Score 1–5, 5 being high)

Skill Variety: 3

Task Identity: 2

Task Significance: 4

Autonomy: 2

Feedback: 3

Options:

A.

Offer a rotation program

B.

Implement a mentoring program

C.

Align to the mission and strategy

D.

Expand the position's scope and depth

E.

Increase individual latitude and discretion

Question 15

The primary goal of executive coaching is to produce changes in:

Options:

A.

organizational vision

B.

strategic direction

C.

managerial behavior

D.

executive strategy

Question 16

The employer cannot terminate or otherwise discipline the employee for organizing efforts because the:

Options:

A.

employee's actions took place outside of the workplace

B.

employee has the right to try to form a union in the workplace

C.

union has already collected the requisite number of signatures

D.

union might retaliate and ask employees to strike in sympathy

Question 17

Which of the following fluctuations will result in a lower gross margin? (Select TWO options)

Options:

A.

Increased gross profit

B.

Increased cost of goods sold

C.

Decreased operating expenses

D.

Decreased revenue

E.

Decreased liabilities

Question 18

The primary purpose of a training needs assessment is to identify the:

Options:

A.

Anticipated duration of a program

B.

Materials to be used in a program

C.

Specific problems within an organization

D.

Targeted audience within an organization

Question 19

Which of the following strategies is used to connect executive performance to organization objectives?

Options:

A.

Stock options

B.

Signing bonuses

C.

Golden parachute

D.

Customized benefits

Question 20

Assessing alignment between the organization's vision and HR processes can best be achieved by:

Options:

A.

Engaging with stakeholders

B.

Conducting exit interviews

C.

Coordinating an external audit

D.

Requiring compliance monitoring

Question 21

In the absence of ethics programs, employees are most likely to make decisions based on:

Options:

A.

Their history with the organization

B.

Pressure from customers and clients

C.

The negative consequences of non-compliance

D.

Observing how peers and superiors behave

Question 22

The most critical security factor HR should consider before posting an organizational chart on its intranet is the:

Options:

A.

Privacy of employees who prefer less exposure

B.

Ability to keep the information current and accurate

C.

Morale of employees on the bottom of the chart

D.

Ability to protect the information from unauthorized sources

Question 23

Which of the following approaches would best address the underutilization of women and minority leaders within the workforce? (Select TWO options.)

Options:

A.

Offer development programs for qualified employees

B.

Solicit candidate referrals from current employees

C.

Advertise promotion opportunities in multiple places

D.

Adhere to seniority practices in establishing promotional criteria

E.

Establish fixed percentages of women and minorities to be promoted

Question 24

An HR director has been hired by a high-technology business that has been growing at a rapid rate. There are 300 professional employees in manufacturing and 80 in clerical and laboratory support. There has been no formal human resource function in the past, with each department head controlling the hiring, salary adjustments, and other details. There are no established working hours except for non-exempt employees and the work environment is very informal in dress and supervisory relationships. The president wants the new director to identify the key areas of importance. Which of the following should be done first if the president indicated a desire to establish a formal pay program?

Options:

A.

Conduct wage surveys

B.

Establish bonus policies

C.

Prepare job descriptions

D.

Develop a point factor job evaluation rating system

Question 25

When first attempting to change an organization’s culture, it is most important to focus on:

Options:

A.

The external competitive environment

B.

The steps needed to initiate the change

C.

The reasons why the change is warranted

D.

Metrics to measure the success of the change

Question 26

The primary reason organizations develop reward strategies is to:

Options:

A.

Reduce conflicting incentives

B.

Realize cost savings and benefits

C.

Improve opportunities for achieving business goals

D.

Strengthen customer loyalty and commitment

Question 27

When completing I-9 forms with the three employees whose forms cannot be located, the HR manager should:

Options:

A.

use the date of discovery

B.

use the current date at the time of completion

C.

backdate to the employee's date of employment

D.

backdate to the employee's date of employment plus three days

Question 28

Which of the following is the best example of positive reinforcement in a production environment?

Options:

A.

Peer recognition

B.

Piece rate pay

C.

Variable merit pay

D.

Spot awards

Question 29

Which of the following are the primary factors that would contribute to a hiring manager’s decision to extend an offer above the midpoint of a salary range? (Select TWO options.)

Options:

A.

The candidate has the needed level of experience for the position

B.

The candidate has a strong skill set including specialized certifications

C.

The position is of average complexity and competition is high for talent

D.

The position has some complexity and competition is moderate for talent

E.

The candidate currently works in a similar position with a direct competitor

Question 30

When administering layoffs, which of the following is the most important factor in mitigating risk?

Options:

A.

Historical wrongful terminations

B.

Performance indicators

C.

Disparate impact analyses

D.

Financial objectives

Question 31

An organization made $50 million last year and has 10 million shares of stock outstanding. The organization's earnings per share is:

Options:

A.

$2

B.

$5

C.

$10

D.

$50

Question 32

The type of market characterized by identifying and designing products or services for a small profitable marketplace segment is:

Options:

A.

Independent

B.

Differentiated

C.

Niche

D.

Demographic

Question 33

What is the maximum annual operating expense the organization can incur in order to achieve its targeted EBITDA?

(EBITDA target = $140M; Revenue = $500M)

Options:

A.

$152 million

B.

$180 million

C.

$240 million

D.

$360 million

Question 34

The value of a leading indicator in evaluating activities that support organizational strategy is that it:

Options:

A.

Predicts future success

B.

Reflects bottom line success

C.

Measures the results of a process

D.

Supports traditional HR metrics

Question 35

What are the revenue per full-time equivalent (FTE) and HR expense per FTE ratios for the fiscal year?

(Revenue = $500M, 2,000 FTEs, 60% of $300M in expenses is HR expense = $180M)

Options:

A.

$120,000 and $72,000

B.

$150,000 and $72,000

C.

$200,000 and $90,000

D.

$250,000 and $90,000

Question 36

Learning is best linked to performance when:

Options:

A.

Post-training skills transfer to the job

B.

Managers say they will use program tools

C.

Trainees show increased levels of knowledge

D.

Trainees report high satisfaction with the program

Question 37

When developing an onboarding program, which components most positively impact employee retention? (Select TWO options.)

Options:

A.

Offering self-directed training sessions

B.

Providing employees multiple wellness programs

C.

Enrolling employees in the 401(k) plan automatically

D.

Connecting employees with the organization’s mission

E.

Assisting employees in developing long-term relationships

Question 38

Which of the following best describes the process of identifying personal development needs that involves input from co-workers, subordinates, and superiors?

Options:

A.

Performance appraisal

B.

Progressive discipline

C.

Peer review

D.

Multirater feedback

Question 39

During mergers and acquisitions (MandA), an executive is likely to be protected financially with a:

Options:

A.

Leveraged buyout

B.

Divestiture strategy

C.

Golden parachute

D.

Stock option

Question 40

To analyze the financial impact of HR's business contribution, the best indicator of success is a:

Options:

A.

delivery on key performance indicators (KPIs)

B.

balanced scorecard

C.

cost-benefit analysis

Question 41

Customized target market competition, cafeteria reward systems and performance management are major considerations in re-engineering:

Options:

A.

Recruitment strategies

B.

Succession plans

C.

HR audit procedures

D.

Compensation systems

Question 42

The first action to take when adopting an organization-wide variable pay plan is to:

Options:

A.

Make sure the goals established for participants can be achieved

B.

Survey peer organizations to determine what the competition is doing

C.

Evaluate whether or not the incentive will improve performance

D.

Look for ways to keep the costs to a minimum

Page: 1 / 14
Total 140 questions