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HRCI PHRi Professional in Human Resources - International Exam Practice Test

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Professional in Human Resources - International Questions and Answers

Question 1

Which of the following decribes an employee’s motivational potential, according to the job characteristics mode?

Options:

A.

Ability to implement, responses, feedback

B.

Motivation factors and incentives

C.

Skill variety, task identity, task significance, autonomu, feedback

D.

job analysis, task significance

Question 2

A good MBO (management by objectives) shares all of the following aspects EXCEPT:

Options:

A.

Periodic feedback about objectives

B.

Goals which align with corporate level goals and strategies

C.

Goals are established by the supervisor/manager

D.

Goals which are measurable

Question 3

Which of the following stages of the International Assignment Process model is the most critical in determining the success of an international assignment?

Options:

A.

Pre-departure preparation

B.

Assessment and selection

C.

On assignment

D.

Completing the assignment

Question 4

Henry is the HR Professional for his organization and he's discussing the status of Amy's employment. Amy earns $87,500 per year and receives a paycheck via direct deposit every two weeks. Amy was hired under the offer of a salary position, but she feels that she is working far more than the agreed 40 hours per week. Based on these scenarios, do you believe Amy is exempt or non-exempt?

Options:

A.

Amy is exempt because she is paid on a salary basis.

B.

Amy is not exempt because she is working more than ten percent of her total agreed hours per week.

C.

Amy is exempt because she earns more than $1,000 per week.

D.

Amy is not exempt because she is offered bonuses as part of her pay.

Question 5

As the of its corporate restructuring program, a corporation has invest in a manufacturing site ten miles outside of Bnagkok, Thailand. Which of the following factors is NOT a labor market factor that might affect the compensation strategy?

Options:

A.

Inflation and interest rates are rapidly rising

B.

Geographic concentration of labor around Bangkok, Thailand

C.

Demand for labor

D.

Types of renumeration sought

Question 6

As an HR Professional you need to be familiar with the Age Discrimination in Employment Act 1967. What is the maximum age this act applies to people?

Options:

A.

There is no age limit in the act

B.

65

C.

70

D.

75

Question 7

Robert is the HR Professional for his organization and he's speaking with the federation chairman about the labor and the direction of unions. What is a federation?

Options:

A.

A federation is a group of national unions.

B.

A federation is the same as a union.

C.

A federation is a union that has international members.

D.

A federation is the governing body of a union.

Question 8

Which of the following is NOT a potential reason for a company’s decision to fill a position through an international assignment?

Options:

A.

Assist in creating alignment with headquarters’ goals and objectives

B.

Assist in developing a consistent culture across the corporation

C.

Specific person is the most qualified candidate for the job

D.

Lack of core skill sets for the position available in the area

Question 9

A gap analysis is performed to measure the skill gap between current executives and the type of executives in order to have a truly global workforce. Which of the following analysis techniques does this measure utilize?

Options:

A.

Ratio analysis

B.

Criterion-referenced analysis

C.

Trend analysis

D.

Norm-referenced analysis

Question 10

Which of the following is NOT an international assignee?

Options:

A.

Expatriate

B.

Inpatriate

C.

Third country nationals

D.

Local nationals

Question 11

Which of the following is the least important factor to consider when evalusting a third-party contractor to outsource benefits administrstion?

Options:

A.

Detailed audit stucture

B.

Responsetime to client questions

C.

Price

D.

Preexisting/ existing relationships with carriers

Question 12

There are seven stages of internal consulting that a HR Professional must be familiar with. Consider this scenario: Mark is a HR Professional for his organization. He is meeting with Tammy and Tammy's supervisor Eric to learn about a conflict between Tammy and Eric. Mark wants to understand both parties before addressing the scenario. Which of the seven stages is Mark, Tammy, and Eric participating in?

Options:

A.

Developing recommendations

B.

Implementing

C.

Exploring the situation

D.

Gaining agreement to the project plan

Question 13

As an HR Professional you should be familiar with the terminology, practices, and rules governing union-based strikes. What term is assigned to a group of employees who are not directly affected by a group of striking employees, but they choose not to cross a picket line of strike?

Options:

A.

Common situs picketing

B.

Scabs

C.

Sympathy strike

D.

Wildcat strikes

Question 14

A HR staffing plan is different from strategic HR planning because it is a lot more tactical responding quickly to changes. Which of the following is NOT a factor that helps to ensure that the tactical HR staffing plan is linked to strategic HR planning?

Options:

A.

Should get buy-in from a large audience when developing global RH staffing plans

B.

Assumptions of the HR staffing plan is explicit and fact-based when communicating the plan across the various global locations

C.

HR staffing plan clearly aligns with organizational goals

D.

Perform a gap analysis to determine the current staffing pool vs. the future needs

Question 15

Productivity measures the _______and _______ of work done, taking into account the cost of the resources it took to do the work

Options:

A.

quantity and quality

B.

output and capital

C.

input and output

D.

output and quantity

Question 16

As an HR Professional you must be familiar with several acts of congress, laws, and regulations that address risks in the workplace. Which of the following laws was the first to establish consistent safety standards for workers?

Options:

A.

Mine Safety and Health Act

B.

USA Patriot Act

C.

Occupational Safety and Health Act

D.

Homeland Security Act

Question 17

Beth is a HR Professional for her organization and she's discussing the risk of growing her organization's business. What is risk and why would it be considered in HR for organizational growth?

Options:

A.

Risk is an uncertain event or condition that may help or hinder an organization. Adding employees can help positive risks or amplify negative risk events.

B.

Risk is an adverse event that can halt, hinder, or hurt the objectives of a business.

C.

Risk is a negative event that an organization must consider when adding new employees to grow a company.

D.

Risk is an uncertain event or condition that can have a positive or negative effect on the goals of an organization.

Question 18

As an HR Professional you should be familiar with the terminology, practices, and rules governing unions and management in the bargaining process. What is the zipper clause in regard to negotiations?

Options:

A.

Items in a management-union contract can be "zipped" open and closed as often as necessary.

B.

Management is locked out of union meetings.

C.

Management and union representations are locked out of union employee meetings.

D.

Items in a management-union contract are "zipped" closed, once the agreement is signed by both parties.

Question 19

Which of the following types of training evolution measures whether the training had a positive impact on the bottom line?

Options:

A.

Result

B.

Reaction

C.

Learning

D.

Behavior

Question 20

Which of the following is NOT a step in the Strategy Implementation stage of Strategic Planning?

Options:

A.

Short-term organizational objectives are established

B.

Actions plans are developed

C.

Resource allocation

D.

Long-term objectives are established and strategies defined

Question 21

Which of the following is NOT likely an issue a human resources professional would help a dual career family to work though to determine the appropriateness of an international assignment for the family at that time ?

Options:

A.

How will the host country workers respond to a same sex family?

B.

Will the accompanying spouse be able to find a job easily?

C.

Will the employee consider commuting instead of moving the whole family to the host country?

D.

How will the loss of income from one spouse impact the family and their finances?

Question 22

Sally is an HR Professional for an organization and she's working with Holly another HR Professional. Holly is concerned with effectiveness of a new policy. Sally is concerned with the efficiency of the new policy. What is the difference between effectiveness and efficiency?

Options:

A.

These are the same values in human resources.

B.

Efficiency is doing things right. Effectiveness is doing the right things.

C.

Efficiency is being effective when doing things. Effectiveness is doing the right things efficiently.

D.

Efficiency is knowing what to do. Effectiveness is doing what you know you should.

Question 23

Which of the following challenges is faced PRIMARILY when developing a global competency model?

Options:

A.

Base model only on past experience

B.

View the global plan as a sum of individual country plans

C.

Differences in perceptions of various attributes

D.

Balance the day-to-day demands with strategic plans

Question 24

Human resource management is conducted to achieve______goals.

Options:

A.

Organizational

B.

Personnel

C.

Supervisory

D.

Management

Question 25

As an HR Professional, you are required to post an OSHA poster in a conspicuous place that is easily visible to employees. What OSHA poster lists each of the employee's rights?

Options:

A.

OSHA 3165 poster

B.

OSHA 5613 poster

C.

OSHA 5131 poster

D.

OSHA 3615 poster

Question 26

Which of the following processes attempts to determine the relative worth of jobs within an organization?

Options:

A.

Job design

B.

Job evaluation

C.

Job analysis

D.

Comparable worth

Question 27

After performing a global gap analysis, the global HR team has identified an initiative to identify at least three potential candidates for each Senior Director and VP position. In order to build accountability for implementing this initiative, which of the following pieces of information is NOT necessary?

Options:

A.

Source of resources

B.

Modes of communication

C.

Benefit to the individual and organization

D.

Developing S.M.A.R.T objectives

Question 28

As an HR Professional, you must be familiar with certain theories and insights about organizational culture, organizational development, and management. Who addressed organizational culture as "that's the way we do things around here"?

Options:

A.

Frederick Herzberg

B.

Allen A. Kennedy

C.

Edgard Schein

D.

W. Edwards Deming

Question 29

A corporation decides to pursue a participative management style in order to make improvements in their operational efficiencies. Which of the following processes is the organization utilizing in order to achieve their strategic goal?

Options:

A.

Continual renewal process

B.

Total quality management

C.

Horizontal learning process

D.

Entrepreneurial process

Question 30

You are an HR Professional for your organization. Your organization employs 120 people in the United States. You are required to file the EEO-1 report for your organization by what date?

Options:

A.

April 15 of each year

B.

The anniversary date of your organization reaching 100 employees

C.

January 1 of each year

D.

September 30 of each year

Question 31

Which of the following selection methods is an effective tool to determine the psychological readiness of an individual for an international assignment ?

Options:

A.

Standardized tests and inventories

B.

Stress interviews

C.

Simulations

D.

Self-assessment

Question 32

Holly and Gary are HR Professionals in their organization and they're working to develop the strategic plan for their organization. Holly and Gary are using SWOT analysis to help understand the needs of human, financial, technological, capital, and other aspects of their organization. What is SWOT?

Options:

A.

SWOT is an analysis to define the schedule, weaknesses, opportunities, and timetable of a project endeavor.

B.

SWOT is an analysis to define the strengths, weaknesses, opportunities, and threats an organization may face.

C.

SWOT is an analysis to define the strengths, weaknesses, openness, and timeliness of an organization.

D.

SWOT is an analysis to define the seriousness, weaknesses, openness, and timetable of organization development.

Question 33

You have just hired a job candidate for a position in your company. You are now required by the Immigration and Control Act of 1986, to complete an employment eligibility form to verify the new employee's eligibility to work in the United States. Within how many days must you complete this form?

Options:

A.

3 days

B.

30 days

C.

7 days

D.

10 days

Question 34

What are the 4P’s in Marketing?

Options:

A.

Place, Product, Promotion, Partnership

B.

Price, Place, Product, Promotion

C.

Price, Product, Promotion, Productivity

D.

Price, Product, Promotion, Partnership

Question 35

As an HR Professional you must be familiar with several different lawsuits and their affect on human resource practices today. What did the legal case, the United Steelworkers of America versus Weber regard?

Options:

A.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from favoring women and minorities.

B.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from using racial criteria as a method to determine workplace advancement.

C.

The United States Supreme Court held that the Civil Rights Act of 1964 did not bar employers from favoring women and minorities.

D.

The United States Supreme Court held that the Civil Rights Act of 1964 did bar employers from favoring minorities, but could do gender based favor.

Question 36

You are responsible for hiring an engineering architect in Bangalore, India through a short-term international assignment. Which of the following rechniques is the LEAST relevant selection selection criterion tool for this position ?

Options:

A.

Standardized measures of psychological traits

B.

Evaluation of work samples

C.

Self-assessment

D.

One-on-one interviewing

Question 37

The Department of Labor establishes the rules for unemployment insurance and associated claims. Who administers the unemployment?

Options:

A.

Each organization

B.

The Department of Labor

C.

Insurance companies

D.

Each state

Question 38

Virginia is the HR Professional for her organization and she is reviewing the details of the Age Discrimination in Employment Act (ADEA) of 1967. She tells John, one of her staff members, that the ADEA prohibits discrimination on the basis of age for employees and job applicants who are above a certain age. What age does the ADEA apply to employees and job applicants?

Options:

A.

40 and above

B.

50 and above

C.

30 and above

D.

All people regardless of their age

Question 39

As an HR Professional you must be familiar with particular labor-based acts of congress. One such act is the Taft-Hartley Act which addressed right-to-work states and unions. What does right-to-work states mean for unions and employees?

Options:

A.

An organization can fire employees if they're members of a union.

B.

Union conducts the hiring process for an organization.

C.

Employees are not required to join a union to work.

D.

Employees must join the union in order to work.

Question 40

Which of the following factors is NOT a significant, variable in how an individual may adjust to a new cross-cultural environment?

Options:

A.

Extent of previous experience on international assignments

B.

Differences between the cultures

C.

Length of time international assignment

D.

Family situation

Question 41

Which of the following takes into account the effects of inflation when analyzing data from a pulished survey?

Options:

A.

Aging

B.

Measuring central tendency

C.

Utilizing frequency distributions

D.

Leveling

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