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HP HP2-H41 Selling Imaging and Printing Fundamentals Exam Practice Test

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Selling Imaging and Printing Fundamentals Questions and Answers

Question 1

What is the best way to do a realistic performance comparison of two competitive printers?

Options:

A.

performing side-by-side comparisons of data sheets

B.

warming up the printers prior to testing

C.

giving each vendor the same document to print offsite

D.

testing both printers in the customer's working environment

Question 2

Which feature improves real-world performance on HP Color LaserJets and color MFPs?

Options:

A.

intelligent color calibration

B.

shorter paper path

C.

flexible paper handling

D.

total print management

Question 3

What are the advantages that resellers get by selling HP devices? (Select two.)

Options:

A.

lowest hardware prices in the industry

B.

just-in-time shipping of products

C.

free toner with every sold printer

D.

brand recognition that opens doors for more sales

E.

access to a large installed base of existing customers

Question 4

What is a vertical solution?

Options:

A.

a solution that only works when HP OpenView management platform is used

B.

a solution that supports any of the requirements a white-collar worker might have

C.

a solution or feature that is adapted to a specific purpose or work process

D.

a solution that only works if the customer is tightly integrated with suppliers and customers

Question 5

What is the result of the availability of digital content?

Options:

A.

a decrease in the amount of printing

B.

less need for paper documents

C.

more printed material included in product packages

D.

an increase in the amount of printing

Question 6

Which phrase describes real-world performance?

Options:

A.

the ability of a printer to collate and staple without jamming

B.

the total cost of ownership, including memory and accessories

C.

the total printing process, from clicking Print, to a finished page in the output bin

D.

the movement of a print job through the network

Question 7

Which traditional concept about Inkjet printers is no longer true with HP OfficeJet Pro X printers and MFPs?

Options:

A.

Inkjet printers cost more to print per page than LaserJet printers do.

B.

Inkjet printers require more time for the ink to dry.

C.

Inkjet printers generally use less energy than Laser printers do.

D.

Inkjet printers are generally more suited for printing photographs.

Question 8

Which feature of HP MFPs can help a business to reduce its impact on the environment?

Options:

A.

Touch-to-print

B.

HP Image REt technology

C.

HP EveryPage technology

D.

Save to network folder

Question 9

How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?

Options:

A.

The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.

B.

The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via USB.

C.

The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.

D.

The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.

Question 10

Which statement is true about the challenges that business customers face?

Options:

A.

Customers must balance administration, customers, expertise, and sales.

B.

Customers should outsource their marketing work and focus on IT.

C.

Customers need to give first priority to their IT and then to their business.

D.

Customers need to spend time building their IT platform before they focus on their core business.

Question 11

What is part of a consultative sales situation?

Options:

A.

long-term focus

B.

limited customer interaction

C.

short-term focus

D.

focus on the sale itself

Question 12

Which two vertical applications are the most important for small and medium business customers?

Options:

A.

cost control and web site administration

B.

ERP and CRM

C.

HP Web Jetadmin and PaperPort

D.

DIY/in-house marketing and document workflow

Question 13

Which HP technology contributes to the HP value proposition of "simplicity"?

Options:

A.

HP FastRes 1200

B.

HP Universal Print Driver

C.

HP Instant-on Fuser

D.

HP Output Server

Question 14

What is likely to happen when a business customer begins using more color in their marketing documents?

Options:

A.

Decreased reaction from competitors

B.

Improved brand recognition

C.

Increased costs of mono printing

D.

Decreased costs of printing

Question 15

What is cross-selling?

Options:

A.

selling two different models of the same product

B.

including a color product in the offering

C.

expanding the business opportunity by extending more capabilities to the product

D.

expanding the business opportunity by providing the customer with three connectivity options

Question 16

Why are many marketing pages now being printed in-house, rather than being outsourced to print shops?

Options:

A.

Today's workers are more creative.

B.

Commercial print shops do not want these kinds of jobs.

C.

Newer color printers produce low-cost, high quality output.

D.

Fewer commercial print shops exist today.

Question 17

What does HP ultrasonic double feed detection do?

Options:

A.

Uses ultrasonic technology to exploit the memory on the connected computer

B.

Recognizes text and recreates it using editable fonts

C.

Enables simultaneous duplex scanning of multiple pages at the same time

D.

Senses multiple pages passing through the automatic document feeder

Question 18

In the technology adoption life cycle, what are the "laggards"?

Options:

A.

innovators

B.

conservatives

C.

skeptics

D.

pragmatists

Question 19

What is a new capability the imaging and printing convergence has brought to imaging and printing workflow?

Options:

A.

printing booklets

B.

distributing hard copies of documents by hand

C.

printing and then copying documents

D.

scanning to email

Question 20

What does an HP Color LaserJet provide that makes the Total Cost of Ownership (TCO) lower than that of competitors?

Options:

A.

the cheapest base price

B.

consumables' refilling capabilities

C.

fewer replacement parts and long-life consumables

D.

standard finishing capabilities

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