Which practice provides a way to structure data and information from service measurement, to support the practice for enabling and reporting on end-to-end services?
What can an organization use to address the challenge of measuring the success of SIAM?
What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?
What is the challenge of a legacy contract not being fit for purpose?
Which process ensures that service performance meets agreedrequirements?
What is the focus of the customer organization layer?