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CompTIA JK0-017 CompTIA E2C Project+ Certification Exam Exam Practice Test

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Total 402 questions

CompTIA E2C Project+ Certification Exam Questions and Answers

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Question 1

Which of the following would require that the project risk register be updated?

Options:

A.

A qualitative risk analysis is performed

B.

A stakeholder has concerns about material delays

C.

The risk management plan is created

D.

Increased costs for required materials

Question 2

A project manager is completing a project schedule network diagram using dummy activities to show all logical relationships. Which of the following tools is the project manager using?

Options:

A.

ADM

B.

WBS

C.

AON

D.

PDM

Question 3

A stakeholder asks the project manager to finish a project early. The project manager should ask the stakeholder to FIRST:

Options:

A.

speak to the other stakeholders to get their opinion.

B.

complete a change request form.

C.

speak to the project sponsor.

D.

consider how this might impact the quality of the product.

Question 4

Which of the following are examples of a good business case for a new project? (Select Two).

Options:

A.

Increased profit opportunity for the customer

B.

Increased billing through maintenance contract

C.

Increased efficiency internally for the customer

D.

Increased engagement length with the customer

E.

Increased billing opportunity for the project team

Question 5

A project manager was asked to complete a project three weeks early and not crash the project. Which of the following should be done?

Options:

A.

Move some of the task to another release.

B.

Have the team work over time and give them time off later to save the budget.

C.

Continue to work and complete the project as soon as possible.

D.

Review the plan with the team and develop a way to reduce the time

Question 6

The method of cost-estimating whereby the costs of the individual work packages are aggregated to form the full cost-estimate is called:

Options:

A.

parametric estimating.

B.

bottom-up estimating.

C.

expert judgment.

D.

analogous estimating.

Question 7

A project manager wants to have complete control of the project team members. Which of the following organization structures would allow for this?

Options:

A.

Functional

B.

Balanced matrix

C.

Strong matrix

D.

Projectized

Question 8

The communication plan for a project is a subset of which of the following documents?

Options:

A.

Project charter

B.

Risk management plan

C.

Project schedule

D.

Project plan

Question 9

Two SMEs disagree with the designed plan for a particular component. The project will be delayed if the plan is not approved today. The project manager demands the SMEs work together to incorporate their modifications by the close of business today. Which of the following resolution techniques was used?

Options:

A.

Negotiating

B.

Forcing

C.

Smoothing

D.

Compromise

Question 10

A project manager has just completed the planning of a project, but cannot start the project execution until granted permission from the project sponsor. This is an example of which of the following actions?

Options:

A.

Stakeholder analysis

B.

Risk assessment

C.

Audit review

D.

Phase gate

Question 11

Which of the following should a project manger do to actively track issues as they are identified?

Options:

A.

Develop a quality management plan.

B.

Create a process for anonymous team review of issue resolution.

C.

Make an issues log template.

D.

Update the issues log.

Question 12

A project has been cancelled during the execution phase. Which of the following steps should be taken?

Options:

A.

Continue to work the project.

B.

Finish the project charter and project plan.

C.

Complete lessons learned document.

D.

Develop the project transition plan.

Question 13

If the EV is $3,000 and the AC is $4,000, which of the following would be the CPI for the project?

Options:

A.

.50

B.

.75

C.

1.25

D.

1.75

Question 14

Which of the following is the primary purpose of a project tollgate?

Options:

A.

Review the tasks from the next phase of the project.

B.

Review changes to a project.

C.

Get acceptance to move the project to the next phase of work.

D.

Give a status update on a set of deliverables.

Question 15

All of the following are taken into account when determining the critical path EXCEPT:

Options:

A.

Late start and finish dates.

B.

Activity durations.

C.

Early start and finish dates.

D.

Resource limitations.

Question 16

After final acceptance, which of the following would the project manager use to assess the strengths and weaknesses of the project?

Options:

A.

Post-project review

B.

Transition plan

C.

Project kick-off meeting

D.

Quality analysis

Question 17

Refer to the attached Exhibit.

Which of the following is the float of path Start-C-E-Finish in the network diagram?

Options:

A.

Zero

B.

One

C.

Three

D.

Five

Question 18

Which of the following steps should a project manager take to ensure the quality of project deliverables for a customer? (Select Two).

Options:

A.

The project manager should consult the project sponsor and customer to review the current quality requirements.

B.

The project manager should request a peer review of the project to determine if it meets the customers quality standards.

C.

The project manager should change the scope of the project to meet the customers expectations of quality standards.

D.

The project manager should check the finished product to determine if it meets the customers quality standards.

E.

The project manager should outsource to obtain the best resources for the project.

Question 19

Project information is received by the project manager in a number of different formats from team members. Which of the following would be the BEST way for the project manager to standardize the information?

Options:

A.

Create project templates.

B.

Require supervisor approval of documentation.

C.

Use document version control.

D.

Implement organizational format standards.

Question 20

Which of the following risk response strategies involves shifting the negative impact of a threat, along with ownership of the response, to a third party?

Options:

A.

Risk transfer

B.

Risk avoidance

C.

Risk sharing

D.

Risk mitigation

Question 21

A cause and effect diagram can also be called:

Options:

A.

a control chart.

B.

a scatter diagram.

C.

an Ishikawa diagram.

D.

a Pareto Chart.

Question 22

All of the following are considered part of the risk management plan EXCEPT the risk:

Options:

A.

register.

B.

matrix.

C.

assessment.

D.

baseline.

Question 23

Which of the following is a benefit of the work breakdown structure (WBS)?

Options:

A.

It will provide a detailed budget for the stakeholders.

B.

Items not included in the project objectives can be added to the WBS for flexibility.

C.

It will ensure that scope creep will not occur.

D.

Contains all activities required to complete the project.

Question 24

Key resources on a project are being shared. The stakeholders are aware of the shared resources and do not expect this to impact the progress of the project. In which of the following should the shared resource be documented?

Options:

A.

Quality management metrics

B.

Work Breakdown Schedule (WBS)

C.

Scope statement

D.

Risk register

Question 25

A project can be defined as which of the following?

Options:

A.

A high level cost estimate

B.

An ongoing work assignment

C.

A temporary endeavor with unlimited time or cost for completion

D.

A temporary endeavor limited by time or cost

Question 26

Which of the following elements would be needed to prepare an effective project scope document?

Options:

A.

An approved project milestone schedule

B.

An approved risk assessment document

C.

An approved project charter

D.

A responsibility assignment matrix

Question 27

Which of the following is created using the work breakdown structure (WBS) as an input?

Options:

A.

Procurement management plan

B.

Vendor selection criteria

C.

Project scope statement

D.

Project charter

Question 28

Which of the following should be created in the project closing documentation? (Select Two).

Options:

A.

Closure report summarizing costs

B.

Responsibility assessment matrix

C.

Lessons learned

D.

Project timeline

E.

Statement of Work (SOW)

Question 29

In which of the following organization types would a project manager have the MOST authority?

Options:

A.

Projectized

B.

Balanced Matrix

C.

Weak Matrix

D.

Functional

Question 30

Which of the following shows a project that is presently over its financial budget?

Options:

A.

CPI = 1.4

B.

CPI = 0

C.

CV = +$11,000

D.

CPI = 0.8

Question 31

Which of the following activities are associated with a project kick-off meeting? (Select Two).

Options:

A.

Obtaining a signature on the project charter.

B.

Communicating project goals and objectives.

C.

Communicating work package assignments.

D.

Creating a rough draft of the transition plan.

E.

Communicating stakeholder expectations.

Question 32

A project manager is responsible for meeting with the companys project review board to periodically evaluate the progress on a project. Which of the following is the role of the board?

Options:

A.

To supply audit trail oversight

B.

To ensure local standards compliance

C.

To provide decision oversight

D.

To communicate to stakeholders

Question 33

The greatest amount of conflict occurs in which of the following team development stages?

Options:

A.

Storming

B.

Performing

C.

Norming

D.

Forming

Question 34

A project manager added some experienced team members to work on certain project activities in conjunction with inexperienced team members because the project is behind schedule. Which of the following BEST describes the technique the project manager is using?

Options:

A.

Schedule optimization

B.

Fast tracking

C.

Resource management

D.

Crashing

Question 35

Which of the following sequences represents the correct order for implementing a change request?

Options:

A.

Change is requested, change impact analyzed, change request submitted to board, change request approved, change implemented.

B.

Change is requested, change implemented, change impact analyzed, change request submitted to board, change request approved.

C.

Change is requested, change request submitted to board, change impact analyzed, change request approved, change implemented.

D.

Change is requested, change request submitted to board, change request approved, change implemented, change impact analyzed.

Question 36

A key stakeholder on a project advises the project manager that there is a component of the project that has yet to be decided. They are concerned that their needs regarding this component will not be addressed. In which of the following documents should the project manager record this information?

Options:

A.

Lessons learned

B.

Issue log

C.

Statement of Work (SOW)

D.

Project charter

Question 37

The project manager has outsourced a call center to a company in another region. The project manager receives reports that customers sometimes cannot hear the instructions given by call center employees. Which of the following is the MOST likely cause of the reports?

Options:

A.

Functional barriers

B.

Language barriers

C.

Technology barriers

D.

Communication preferences

Question 38

In regards to proper change management procedures, which of the following would be the FINAL activity?

Options:

A.

Coordinate with the appropriate stakeholders to determine course of action.

B.

Document the change using the appropriate change control forms.

C.

Perform impact analysis with project team members.

D.

Update the project plan components based on the approved change request.

Question 39

Which of the following is the FINAL step in pre-project setup?

Options:

A.

Complete the work breakdown structure (WBS).

B.

Sign the approval document.

C.

Create the needed stakeholder forms.

D.

Validate the project.

Question 40

An experienced team member comes to the project manager to report that they are uncertain of the project requirements. This can MOST likely be attributed to:

Options:

A.

a poorly decomposed WBS.

B.

inadequate schedule analysis.

C.

inadequate resource management.

D.

improper risk planning.

Question 41

A project manager has noted that a vendor is providing a poor quality product. The vendor states that its products meet the quality standards outlined in the current contract. Which of the following documents outline the contractual requirements?

Options:

A.

The statement of work (SOW)

B.

The milestone schedule

C.

The request for proposal (RFP)

D.

The work breakdown structure (WBS)

Question 42

Which of the following would be the MOST important objective of a kick-off meeting? (Select Two).

Options:

A.

To educate team members on what will be expected

B.

To give official notification for the project

C.

To inform the project sponsor on what will be expected

D.

To create a work breakdown structure (WBS)

E.

To develop the statement of work (SOW)

Question 43

A project manager receives a request for a minor change to one of the deliverables. Which of the following documents would MOST likely be impacted?

Options:

A.

Work Breakdown Structure (WBS)

B.

Project charter

C.

Communication plan

D.

Quality plan

Question 44

The project has been terminated prematurely by the organization. Which of the following will the project manager need to complete?

Options:

A.

Case study

B.

Cost benefit analysis

C.

Quality assessment

D.

Post-mortem

Question 45

Three of the team members are having a conflict with each other. Which of the following steps should the project manager take to minimize the conflict?

Options:

A.

Resolve the conflict by terminating the team members.

B.

Ignore the conflict and keep working on the project.

C.

Encourage the team members to resolve the conflict.

D.

Ask the project sponsor to resolve the conflict.

Question 46

Which of the following would be considered a valid strategy in response to an adverse risk?

Options:

A.

Exploit

B.

Monitor

C.

Mitigate

D.

Enhance

Question 47

To ensure the quality of implemented project change requests, which of the following will need to occur? (Select Two).

Options:

A.

The project team is not notified of the approved change.

B.

Change is tracked and is either accepted or rejected by the change control board.

C.

Change is logged and updated in the change log document.

D.

Once a change is forwarded to the change control board, it will be removed from the change log.

E.

Once the change is submitted to the change control board, it will be approved and placed into production.

Question 48

Which of the following is included within the RFP?

Options:

A.

Identify the price quote and include the communication plan.

B.

Request a price and the names of the project resources.

C.

The vendor that will complete the work and the vendors background, history and experience.

D.

Request total cost for all work to be completed and procedures for replying to the bid.

Question 49

Which of the following is a characteristic of a project charter?

Options:

A.

Issued by the project manager with support from the project sponsor.

B.

Links the project to the on-going work of the organization through a business plan.

C.

Formally recognizes the existence or establishment of the project.

D.

Provides low-level requirements for the project.

Question 50

A manager and the head of engineering discuss a change to a major work package. After the meeting, the project manager contacts a third person and tells them to complete the paperwork to make the change. Who did the project manager contact?

Options:

A.

A project sponsor

B.

A third party vendor

C.

A change control board member

D.

A project expediter

Question 51

Which of the following would a project manager do NEXT after selecting a vendor for a project?

Options:

A.

Determine a list of qualified sellers.

B.

Determine vendor resource availability.

C.

Hold a bidders conference.

D.

Negotiate the contract.

Question 52

Pareto charts helps the project manager with which of the following?

Options:

A.

Determine if a process will be experiencing difficulties.

B.

Focus on creative thinking.

C.

Explore required future events.

D.

Focus on the most critical issues to improve quality.

Question 53

During handover stage a customer of a particular project noticed the extended warranty from a particular vendor for a critical application has not been ordered. In which of the following documents should this have been previously addressed?

Options:

A.

Procurement management plan

B.

Project charter

C.

Staffing management plan

D.

Risk management plan

Question 54

Which of the following documents is used when assigning resources to scheduled tasks?

Options:

A.

Work Breakdown Structure (WBS) dictionary

B.

Cost management plan

C.

WBS

D.

Approved project charter

Question 55

The project manager has the MOST authority in which of the following organizational structures?

Options:

A.

Balanced Matrix

B.

Functional

C.

Weak Matrix

D.

Strong Matrix

Question 56

Which of the following would a project manager organize and implement in order to provide decision oversight to scope changes?

Options:

A.

Request for Proposal (RFP)

B.

Quality management plan

C.

Change control board

D.

Version control system

Question 57

A project manager has an initial problem with a remote team members performance. Which of the following is the BEST form of communication to address this issue?

Options:

A.

Formal written communications

B.

Informal written communications

C.

Informal verbal communications

D.

Formal verbal communications

Question 58

Which of the following are reasons why formal project closure is important? (Select Three).

Options:

A.

Release staff from the project

B.

Reassign staff to another project

C.

Releases leftover funding from the project

D.

Provides historical information

E.

Allows for final changes to the work breakdown structure (WBS)

F.

Confirms completed/non-completed objectives

Question 59

Who has the MOST control over project scope changes?

Options:

A.

Key stakeholders

B.

Project sponsor

C.

Project manager

D.

Change control board

Question 60

When are project closure procedures determined?

Options:

A.

During the planning phase

B.

During the monitoring/controlling phase

C.

During the closure phase

D.

During the execution phase

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Total 402 questions