A technician is troubleshooting a laptop that has a blank LCD panel. The technician shines a flashlight into the LCD and sees a faint image. Which of the following BEST describes the issue?
An IT manager is evaluating ticket resolution times. While reviewing the data, the manager notices repetitive issues are taking longer than expected to resolve. Which of the following changes should the manager implement to resolve repetitive issues more quickly?
An insurance company wants to implement cloud computing and would like a cloud solution in which the infrastructure is shared with businesses in the same industry. Which of the following cloud models BEST addresses the company's need?
Which of the following video cables can carry an audio signal?
Which of the following components houses the MX record?
While on a VoIP call, one user is unable to understand the other because the audio is breaking up. Which of the following BEST describes what is occurring on the call?
To which of the following should a technician connect individual pairs of a Cat 6 cable in order to provide a connection to a switch?
Using the output below:
Which of the following is the default gateway?
Which of the following BEST describes a lab environment in which virtual machines can be created, rebooted, and shut down without affecting the production network?
A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while traveling?
A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS. but the issue persists. Which of the following is the MOST likely cause of the issue?
A technician is on site troubleshooting a customer's laptop. The technician needs to download a software update but the company's proxy is blocking updates. Which of the following would be the MOST appropriate action for the technician to take to get the update?
A help desk technician receives a ticket stating a printer has jammed several times today. The technician removes the jammed paper and notices the paper supply is low and the paper in the
tray is wrinkled. Which of the following MOST likely caused the paper jams?
A user is traveling to another country and will be unable to get personal cell phone service after the plane lands. Which of the following should the user update to resolve the issue?
An organization keeps receiving spam that appears to come from its own domain No accounts have been compromised. Which of the following will BEST mitigate this issue?
Which of the following frequency bands do 802.11b and 802.11g operate in?
A company uses legacy accounting software, and no replacement is available. Which of the following virtualization solutions will the company MOST likely select?
Which of the following connectors can be plugged into a Thunderbolt 3 port on a laptop?
Auser is unable to perform contactless payments with a phone. Which of the following functions is MOST likely causing the issue?
A user uploads a file to a storage location that is accessible via a web browser and a client application. The user's coworkers can access the file as well. The service that the file is stored with is provided by a third party for a monthly fee. The third party's service is available to any business or consumer who would like to use the service. Which of the following BEST describes the type of service that is in use?
A video game developer is requesting a new desktop computer with eight sticks of memory. The developer wants the desktop computer to take advantage of all available memory bandwidth without sacrificing performance. Which of the following would be the BEST solution?
A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up. The customer brought the computer to a technician to diagnose the issue.
Following a scheduled power outage, users report they cannot access the local intranet. A technician is able to ping the IP address of the server that is hosting the website. Which of the following serves is MOST likely offline?
A technician needs to install RAM into a rackmount server that will be used as a VM host. Which of the following would be BEST to install?
A customer called the help desk to request information about how to increase the volume on a laptop using only a keyboard. Which of the following keys would MOST likely allow this to be done?
A technician is troubleshooting an issue involving lines appearing down copied pages, but printed pages sent directly to the copier render as intended. Which of the following is the MOST likely cause of this issue?
A drive failed on a server that was leveraging a RAID disk configuration. The server administrator would like to rebuild the array so it can withstand a potential multidrive failure in the future. Which of the following RAID configurations will the administrator MOST likely select?
A technician is working to connect an RS-232 serial signature pad to a customer's ultralightweight laptop. Which of the following should the technician use to install the device?
A natural disaster occurred, and the storage system for the development team is unrecoverable. The technician is preparing replacement storage arrays that include a hypervisor with the capacity to support several virtual machines. Two separate bays are available, and both should be utilized.
Requirements for the primary array include the following:
• No need to be scalable
• Very fast on reads
• Fault tolerance of one drive
• Ability to function with only one drive
• Easily recoverable data
• High redundancy
• Minimum number of drives
Requirements for the secondary array include the following:
• Fault tolerance of one drive
• Total space of 600G3
• Best write performance
• Minimum number of drives
Instructions:
Drag and Drop the appropriate Hard Drives. Then Open each array to complete the configuration.
A technician is attempting to connect the wired LANs at two nearby buildings by installing a wireless point-to-point connection. Which of the following should the technician consider?
A technician needs to configure a printer for network communications Which of the following must the technician configure? (Select THREE).
A technician receives an alert indicating all VMs are down. After some troubleshooting, the technician discovers the network is out of space. To resolve the issue, the technician decides to add more space. Which of the following network types will the technician be working with?
A technician is upgrading a computer OS from Windows 7 to Windows 10. During the OS installation, the system is not able to find the hard drive. Which of the following can the technician do to MOST likely fix the issue?
A company would like to take advantage of the cost savings of cloud computing by only paying for the resources used. Which of the following will BEST address this need?
A bank wants to leverage cloud computing but would like a cloud solution in which infrastructure is isolated from other businesses. Which of the following cloud models would BEST address the bank's need?
Atechnician is replacing all RJ45 cables in a customer environment. Which of the following are the BEST tools to execute the task? (Select TWO).
Which of the following cables should be used to terminate ST connectors on each end?
A technician responds to a user who has reported that a laptop is too hot. The technician notices the laptop is not able to sit level on the workspace. What of the following BEST describes the issue with the laptop?
A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include:
Playing the newest games at a high frame rate
Fast game load times
Enough storage to have several games installed at once
High-end audio
No concern about cost
Running the current Windows OS
The second workstation will be a family workstation. The requirements include:
Capability for word processing, videoconferencing, and basic web surfing
Minimal cost, as long as it meets the requirements
Running the current Windows OS
A tier one technician has spent the past thirty minutes troubleshooting an Issue With an end user's network connection After a solution was implemented, the end user rebooted the system, tested the Issue, and confirmed the Issue was resolved. Which of the following should the technician do NEXT?
Which of the following wireless technologies is used by mobile devices to process payments at kiosks?
Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user’s issue?
A user is unable to get a laptop screen to display on the conference room TV. The room has an in-room computer, which is currently being displayed on the TV screen. The user has plugged the laptop into the conference room's wireless HDMI dongle, but the TV screen is still showing the in-room computer desktop. Which of the following should the user do to most likely resolve the issue?
A department is upgrading its printers and wants to save money on consumables. Which of the following printer features would allow the department to cut costs?
A technician is troubleshooting poor printing quality on an inkjet printer. The pages have white lines running through the text and graphics. Which of the following is the most likely cause?
A technician is troubleshooting a wireless network issue that is intermittently affecting two users. Which of the following is the most likely cause of the issue?
A technician is installing multiple plain old telephone service lines for a client. Which of the following tools should the technician use to attach the cables? (Select two).
A help desk technician is installing an SSD upgrade in a laptop. The laptop specifications call for NVMe. Which of the following form factors should the technician most likely install in the laptop?
A user in a home office is unable to connect to the internet. A technician asks the user to run the ipconfig command. Which of the following first octets immediately suggests an issue with the IP address?
A technician is upgrading memory on a laptop that is experiencing performance issues. Which of the following RAM types should most likely be specified for installation?
A laser printer is making humming and grinding noises, and the printouts have ghost images on the pages. Which of the following should be replaced?
A user connected a laptop to a projector. The image on the screen is very fuzzy, but the image's brightness is satisfactory. Which of the following projector settings should the user adjust first to correct the issue?
A user wants to overclock a GPU but is concerned about potential overheating. Which of the following would best address the user's concern?
A user installs a GPU and notices the screen resolution and picture quality are much lower than before the installation. Which of the following is most likely the cause of the issue?
An engineer is upgrading the power supply of a workstation to add a GPU. The current power supply is 380W, and the GPU is a six-pin power connector. Which of the following is the minimum power supply the engineer should install?
A technician is setting up network printers in a new office building. The company wants all of the printers to be configured the same way for consistency. Some of the printers do not have an RJ45 port to connect to the network. Which of the following does the technician need to enable so all of the printers can be connected to the network?
A user plugs in a laptop to the corporate network and the laptop is automatically assigned an IP address. Which of the following server types was used to assign the IP address?
A company is deploying tablets to all branch offices. The company needs a way to set security settings and configure which applications can be installed on the tablets. Which of the following is the best way for the company to remotely perform these tasks?
An engineer is troubleshooting a missing new drive in Windows 10 and discovers the drive was formatted before going offline. Which of the following steps should the engineer take to resolve the issue?
An engineer is building a workstation that requires the following components:
•An ATX motherboard
•A multi-core processor
•A dedicated graphics solution
•A SATA hard drive
•DDR4 memory
Which of the following power supply specifications would meet the workstation criteria?
A technician needs to assign an IP address to a Windows PC, but a network connection is unavailable. Which of the following tools would be best for the technician to use?
A user's smartphone repeatedly loses the connection to a home Wi-Fi network. The user has already tried restarting the smartphone, rebooting the router, and resetting the smartphone's Wi-Fi network settings. Which of the following should the user do next to resolve the issue?
Which of the following environments can be set up to keep any device from communicating with a virtual machine over the network?
When a user touches or swipes across an external touch screen, the image flickers but no input is registered on the presentation laptop. Atechnician verifies that the external touch screen appears free from physical damage. Which of the following should the technician do next?
Every time a user submits a print job, the user receives an error from the printer requesting A4 paper. No other users in the office are having printing issues. Which of the following is the best way to address the user's issue?
A user complains that print jobs remain in the printer queue. A technician sends a ping command to the printer, and the printer replies successfully. The paper trays are full, and toner levels are okay. Which of the following is a reason the print jobs are getting stuck in the queue?
A user purchased a retail router and would like to set up a private network. Which of the following network address ranges should the user configure?
A company needs to secure remote user data with minimal interaction. Which of the following should the company do?
Which of the following scenarios best illustrate a need for VDI? (Select two).
Which of the following technologies can be used to connect a home PC to a company’s network?
A technician is implementing a RAID array for the financial department. The solution should allow fast access to data and maximum redundancy. Which of the following RAID configurations best meets these requirements?
A technician is upgrading a user’s laptop from an HDD to an SSD. The user's laptop only has a single bay for a hard drive. Which of the following characteristics of the SSD is the most important in this scenario?
Which of the following protocols can be used to securely access a remote network to troubleshoot various devices?
A technician is running a 279ft (85m) network cable between buildings that will share conduit with a large power cable. Which of the following is the most appropriate cable for the technician to use for this project?
A technician installed four hard drives in a RAID 5 configuration. After creating the array, the technician is unable to copy files to the array within Windows. Which of the following should the technician do next?
An office manager reports that a printer is experiencing performance issues. Printouts
are smudging when they are handled, and, recently whenever they need to print legal
sized documents, the paper jams before anything is printed on it.
The following paper sizes are used:
Letter (8.5x11in/21.59x27.94cm)
Legal (8.5x14in/21.59x35.56cm)
Oversized (11x17in/27.94x43.18cm)
INSTRUCTIONS
Using the dropdown menus, select from the
available printer parts to replace only the
faulty components on the office printer to
resolve the stated issues.
If at any time you would like to bring back
the initial state of the simulation, please click
the Reset All button.
After a heavily used color laser printer was serviced to remove excessive dust, the image quality decreased. Which of the following should a technician most likely check on the printer?
A user wants to create a VM on a computer. Which of the following should the user check first?
An array is making clicking noises. An administrator identifies the potential cause of the RAID 5 issue. Which of the following steps should the administrator take next?
A computer technician is investigating issues with a user's workstation. The user reports the following:
•Loading the operating system takes much longer than usual
•Clicking sounds are coming from inside the workstation
Which of the following is the most likely cause of the issue?
A company issued smartphones to users who work from home. The devices are enrolled and configured within the company's MDM, and hardening profiles were deployed to each device for greater security. Which of the following services best enhances security for remote users accessing company resources? (Select two).
Which of the following differentiates PAN from LAN?
An engineer is experiencing unexpected reboots on a graphics workstation when rendering complex 3-D models. The workstation is configured with a 115V power supply that is rated at 200W and connected to a UPS. The central processing unit contains 16 hyperthreaded cores, and a discrete graphics solution utilizing an 8-pin power connector is installed in a PCI Express x16 slot. Which of the following indicates where the technician should begin troubleshooting?
A user connects a smartphone to a laptop. Which of the following types of networks has the user created?
A user submitted a support ticket that states all of the printouts from a laser printer appear to have double images imposed on them. A review of past printer support tickets shows that maintenance kit has not been installed in more than a year. Which of the following printer consumables is MOST likely causing the issue?
A customer is using a satellite internet connection that is experiencing slowness. A technician notices high latency while pinging, but the download test is performing perfectly with very good download speeds. Which of the following represents the NEXT action the technician should perform?
A technician receives several error alerts on a server after an unexpected reboot. A message states that one or more disks are in a degraded state. When the technician advances to the next error message, it indicates the OS is missing. Which of the following are the MOST likely causes of these errors? (Choose two.)
A company wants to use client-side visualization for application testing. Which of the following configurations would BEST support this goal?
A)
B)
C)
D)
Recently, an organization received a number of spam emails that passed through the spam gateway. The emails contained generally the same information, but the sending domains were different. Which of the following solutions would BEST help mitigate the issue?
A technician is setting up a new desktop computer and will be installing the hard drive directly on the motherboard without using cables to connect it. Which of the following will the technician be installing?
An online retailer would like to add capacity to support increased sales. Additional servers have been installed. Which of the following should be used to ensure each new server is being properly utilized?
A technician is tasked with installing additional RAM in a desktop computer. Which of the following types of RAM is MOST likely to be used?
A user working in the field reported the GPS stopped working on a phone. The user’s older, in-car GPS continued to function. Later, the user reported that the phone’s GPS started working again. Which of the following MOST likely caused the phone’s GPS to fail?
A technician needs to install a cost-effective storage device into a rackmount server that will be used as a VM host. This storage will be used for all VMs that run from the server. Which of the following should be used?
A user submitted a ticket to report an issue with a new printer that is no longer accepting new print jobs. The technician verifies the printer is on and notices the printer LCD screen has the following error message:
Paper Jam, Jam in fuser.
Which of the following is the MOST efficient next step the technician should complete?
A technician powers on a PC and its monitor and sees the following error message:
No input signal detected
The display lights on the computer are on. Which of the following is a possible solution?
A user failed to gain access to a building's entrance after security measures at the entrance were upgraded last week. The company implemented the 13.56MHz frequency short band, and users can now utilize their mobile devices to authenticate. Which of the following has to be enabled for the mobile device to authenticate?
A technician needs to improve a workstation's overall response time for frequently used applications and data without removing the current hard drive. Which of the following storage devices should the technician install to BEST accomplish the objective?
Which of the following network devices is used to separate broadcast domains?
While implementing a non-carrier-grade wireless backhaul, a technician notices the current channel selection is extremely polluted with various RF signals. Upon performing a spectral analysis, the technician discovers a channel containing almost no RF pollution. Unfortunately, the technician is unable to select that channel. Which of the following is the MOST likely reason for this issue?
A user reports issues with a smartphone after dropping it. The icons on the screen all look normal, but when the user touches the email icon, for example, nothing happens. Which of the following is MOST likely the cause?
A company has a dot matrix printer that uses carbon paper. The company reports that the first page is printing too light, although the following pages are still legible. Which of the following MOST likely needs to be fixed?
A field technician has been dispatched to a site with an internet outage. Upon arriving, the technician discovers that the POTS lines are not working as well. Which of the following technologies is the site MOST likely using?
Which of the following standards supports MIMO technology?
A user submits a help desk ticket regarding a smartphone that will no longer accept its charging cable. The assigned technician notices the phone does not have a protective case, and the user constantly transport the phone in a pocket. The technician attempts to use a secondary charger, but the cable falls out of the phone. Which of the following is the MOST likely cause of the issue?
A company just bought a printer capable of automatically printing on both sides of the paper After installation, however, the technician can only print on both sides of the paper manually. Which of the following should the technician do to fix the issue?
Which of the following describes the main difference between T568A and T568B cabling standards?
A customer reports that access to the network fileshare has become much slower than usual, but local applications do not seem to have trouble. The technician checks the download bandwidth and finds no issues. Which of the following should the technician check NEXT?
A user takes a tablet to a technician because the cursor on it keeps drifting. The technician notices the screen does not appear to be damaged. Which of the following is the MOST likely cause of the cursor issue?
An online retailer wants to save money and is considering migrating to the public cloud so peak is over. Which of the following BEST describes this aspect of cloud computing?
A user reboots a machine. On rebooting, the user hears one beep, and then an error message is displayed. Which of the following are MOST likely causing this issue? (Select TWO).
A technician is upgrading a faulty motherboard that was ordered by an end user for an old, high-end desktop computer. However, the technician is unable to install the CPU into the socket. Upon closer inspection, the technician notices the pins on the CPU do not line up with the socket. Which of the following would be the best course of action for the technician to take NEXT?
A technician needs to add storage to a workstation. The workstation does not have room to add any internal storage, so the technician plans to add an external storage device. Which of the following connection types should the technician MOST likely use?
A laptop has been returned for a screen repair. The owner insists the screen is broken, but occasionally a faded image is able to be seen in very bright settings on the desktop. Which of the following steps should the repair technician take FIRST?
Which of the following describes metered utilization of cloud resources?
A small office has a wireless network with several access points for roaming laptop use. Users occasionally report that the wireless connection drops or becomes very slow. Users have confirmed that this issue only happens when connected to the office wireless network. Which of the following would MOST likely be the cause?
A technician identified an issue on a workstation, obtained details from the user, and made a backup of the system. Which of the following should the technician do NEXT?
A developer is requesting permission to utilize client-side visualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the BEST solution for the developer?
A user reports that printed receipts have black smudges over the entire image. The text is still present but is very dark and sometimes illegible. Which of the following are the MOST likely cause and solution for the printer issue?
A technician is receiving reports that the entire office sporadically loses network connectivity throughout the day. The technician determines the root cause to be EMI. Which of the cable mediums would be the MOST cost effective without sacrificing system performance?
Which of the following would an administrator use to migrate virtual machines from on premises to the cloud?
A laptop's external webcam software is running, but it shows no image or video. Which of the following should a technician perform FIRST?
A technician needs to recommend an internet connection for a customer who travels around the world and wants to have connectivity while visiting remote camping locations. Some of the locations the customer visits have limited or unreliable cellular service. Which of the following connection types should the technician recommend?
A technician replaces a laptop hard drive with an M.2 SSD. When the technician reboots the laptop, the laptop does not detect the SSD. Which of the following should the technician configure for the system?
A technician is installing the RAM for a graphs workstation. Which of the following is special purpose memory used by graphic controllers?
Which of the following network devices converts fiber network signals from light into electric signals that can be used by a Wi-Fi router?
A developer is requesting permission to utilize client-side virtualization. The developer would like to write code in a setting isolated from other infrastructure to avoid negative impacts of experimental code. Which of the following provides the best solution for the developer?
A systems administrator needs to set up a multifunction printer for the legal department. The legal department deals with sensitive documents and requires a secure method of releasing print jobs. Which of the following should the systems administrator configure to meet the department's security requirements?
A technician is setting up a projector for a videoconferencing system. When the user attempts to connect a laptop to the system, the system displays the following error message:
no source found
The user tries multiple cables and inputs on the projector Which of the following should the user try next?
Which of the following DNS records is used to look up the IP address assigned to a domain name?
A regularly used laser printer is printing vertical lines on each page_ Which of the following should the technician do first?
After moving a user's legacy workstation into a new private office that does not have a LAN connection, the technician is unable to connect to a wireless network. Which of the following is the most likely reason?
A customer's laptop is making clicking sounds in the area where non-volatile storage is installed. A technician examines the laptop and confirms the issue. Which of the following is the most appropriate replacement part?
A user reports having an issue charging a laptop from home. When the user connects the USB-C adapter that is attached to the office workstation to the laptop charging port, the laptop charges correctly When the user connects the home USB-C adapter to the laptop charging port, the laptop does not charge Which of the following should the technician do to ensure the user can work at home and in the office?
A server administrator is building a new application server. Which of the following, RAID levels provides MAXIMUM performance and redundancy?
A user's smartphone loses its charge rapidly. The user also notices that the phone feels thicker than it was when it was new. Which of the following is the most likely cause of the issue?
Which of the following network devices should a technician install in order to isolate voice traffic on the network?
A user needs to upgrade the power supply of an older workstation to properly power a new graphics card. Which of the following criteria should the technician check to ensure the power supply will support the upgraded workstation? (Select two).
A user reports that a laptop's display is too dim. Which of the following should a technician try first to troubleshoot the issue?
Which of the following should the label on a network jack faceplate refer to?
The output from print jobs a user submitted to a laser printer is missing the color yellow. The user has already attempted a cleaning cycle. Which of the following parts most likely needs to be replaced?
A customer reports that, after a technician replaced a laptop screen, the laptop is only able to connect to a Wi-Fi network if it is positioned very close to a wireless access point. Which of the following
should the technician verify first?
A technician is setting up a projector for a videoconferencing system. The laptop that the technician is using is set to the correct resolution. The projector is receiving a signal, but the image is distorted. Which of the following most likely explains the issue?
Which of the following ports allows for secure communications?
Which of the following is used to define a range of IP addresses available to assign using DHCP?
A technician wants to stress test multiple applications while maintaining the ability to easily reset those environments back to the initial state. Which of the following is the best way to accomplish this task?
A technician is selecting RAM for a new high-end workstation. The motherboard has eight slots that support DDR5 memory. Which of the following should the technician do to optimize performance?
Isolating email attachments in a safe place until the attachments can be scanned for malware is defined as:
Which of the following is a scenario in which an F-type connector would be used?
A network engineer recently deployed a new application server in a cloud environment. Which of the following should be implemented to prevent a single point of failure within the system?
A company laptop uses a docking station with an integrated NIC and is unable to access a wired SOHO network using DHCP. A technician runs ipconfig anddiscovers the laptop has an IPv4 assignment of 169.254.0.9. The NIC does not have any link or activity lights on. Which of the following should the technician do next?
A technician is working to replace a single DDR3 RAM module on a laptop that has two occupied slots_ When the technician tries to tum on the laptop, the computer starts beeping and does not pass POST The technician double-checks the newly installed RAM and notices a motherboard message indicating low voltage. Which of the following is the most likely cause of this Issue?
A technician is configuring a SOHO network. During testing, the technician receives the IP address 169.254.2.2, but the router is assigned the address scope of 192.168.1.254/24. Which of the following is most likely the cause?
A user reports that a projector was previously working, but the screen now displays the following error message: No Source Found. Which of the
following actions should the technician take first? (Select two).
A sales team user is attending a conference and wants a mobile device that allows the user to quickly collect contact information from as many potential leads as possible. Which of the following connection
methods should a technician configure for the user?
A user reports that a PC occasionally fails to boot. The user reboots the PC, but the performance is degrading. The technician hears a strange, repetitive, ticking noise coming from the PC. Which of the following should the technician do first?
Which of the following is the purpose of an IPv4 gateway?
A graphic designer wants to purchase a laptop that provides the most accurate color spectrum available when viewed from as many different angles as possible. Which is the following display types would best meet the graphic designer's requirements?
A user reports a workstation is having the following issues:
· OS performance is slow
. The workstation turns off randomly from time to time
. The fans are running loudly
Which of the following is most likely the cause?
A technician needs to fix a computer that received a non-specific error after a scheduled computer restart. Which of the following is the best way to start troubleshooting?
An IT technician is troubleshooting an issue with connecting a new laptop to a company's wireless network. Which of the following diagnostic steps should the technician take first?
A technician is setting up storage in a server that only has SAS connectors for storage. The technician wants the server to utilize RAID 10 for increased performance. Which of the following storage types should the technician install?
A user built a new PC with parts sourced torn a popular online vendor. The system boots to the OS and basic browsing works, but whenever the user opens a 4K video or starts to play a game, the system Immediately shuts down. Which of the following is the MOST likely cause of this issue?
A technician is configuring the settings on a multifunction printer so the device can be shared across the LAN_ Which of the following should the technician do to enable the printer to be shared across the network?
Which of the following allows a switch to be divided into separate logical networks?
The IT department issued a corporate smartphone to a user, but the user returned the device stating it had connectivity Issues. The user claimed the device functioned on WI-FI but all connectivity to cloud services was lost as soon as the device was taken off site. Which of the following issues was MOST likely affecting the device?
A technician is diagnosing a workstation that shuts down unexpectedly during a butn-in test. Which of the following is the MOST likely cause for this symptom?
A user attempted to install an application on a desktop, and the installation attempt failed. A technician compares these installation files to those on another user's machine and finds the files are different. Which of the following should the technician do NEXT?
A technician has set up a new conference room with a TV and a video soundbar. The technician wants to test the system with a conference call. During the test, the TV speaker produces sound, but the soundbar does not. Which of the following is the MOST likely cause of the issue?
A technician is configuring a new CAD workstation that has four large hard drives. The workstation will be used to edit large, critical files, so the storage configuration should be both fast and redundant. Which of the following RAID levels BEST meets these requirements?
Which of the following is a method that can be used to securely connect a remote user's laptop to a corporate server?
An IT manager is requesting that the company buy new cables to be used with F-type connectors that are already in house. Which of the following cables should the company buy?
A technician is replacing a computer with a connected point-of-sale system using a 9-pin serial adapter. The new computer does not have a 9-pin serial port. Which of the following ports can an adapter be installed on in order to connect to the point-of-sale system?
A technician is investigating the output shown on a monitor. The output is clear, but it has a pink hue. The technician has replaced the video card and updated the graphics drivers. Which of the following would be the MOST likely cause?
A technician is troubleshooting a smartphone that has a large dark area on the screen. The screen has no damage to Indicate that It is cracked. Which of the following BEST describes why a blot Is on the screen?
Which of the following is the MAXIMUM power PoE+ provides?
A systems administrator is attempting to resolve a ticket regarding an issue with an email server. The administrator is covering for a coworker who was previously working on the ticket. The coworker already gathered facts about the issue and spoke with users concerning their missing emails. The coworker also discovered the email server's retention policy was updated shortly before users first noticed the issue. Which of the following should the systems
administrator do NEXT to resolve the email issue?
A technician is troubleshooting a computer that is not completing POST and gets stuck at the manufacturer logo screen. All internal, removable parts have been disconnected and only the minimum parts necessary to POST were reconnected. However, the symptoms remain the same. Which of the following should the technician try NEXT?
A technician is troubleshooting an old desktop system that randomly shows a Windows BSOD or powers off unexpectedly. All system temperatures are within normal limits. Which of the following should the technician do NEXT?
A user is unable to access the internet on a PC. A technician examines the PC and runs the following commands:
Which of the following steps in the troubleshooting process does this series of commands represent?
Which of the following wireless technologies has the MOST range and wireless throughput?
A technician is adding one more line at the demarcation point. Which of the following tools would be MOST useful to accomplish this task?
A new employee has been issued a company laptop. The employee requests an accessory with a single power source that has wired network connectivity and supports a keyboard, mouse, speakers, and dual monitors. Which of the following accessories should the systems administrator deploy to BEST meet the new user's needs?
Which of the following network types would be used in a server room to connect virtual servers lo high-speed storage?
Which of the following network services allows a networked device to always be assigned the same IP address based on the device's MAC address?
A salesperson is using a weather application on a mobile device. The application appears to be draining the device's battery very quickly. Which of the following is the BEST action for the salesperson to take in order to view weather forecasts while travelling?
Which of the following would MOST likely be used to connect one or more devices lo the internet in a SOHO?
A technician is implementing a SOHO wireless solution with three access points. Which of the following actions would avoid high latency?
A company needs to support a 10Gbps throughput. Which of the following is the MINIMUM cable category that could be used?
A technician is troubleshooting intermittent fuzzy video on a computer using a VGA to DisplayPort adapter to connect to a monitor. The monitor with a VGA connector was previously working tine for another user. The technician replaces the adapter; however, the issue persists. Which of the following should the technician do NEXT?
A startup is looking to immediately expand its data center but does not have the personnel or space to manage everything internally. The organization has multiple small offices and remote users with large computational and storage-solution requirements. Funding is not an issue for the company. Which of the following can BEST accomplish the company's goals?
A technician is replacing the RAM on an entry-level server with hot-swappabte components. Which of the following should the technician do NEXT?
A technician is replacing a ribbon on a printer that produces faded text and Images when priming. Which of the following types of primers is the technician working on?
A technician set up a new access point and has noticed significant latency on the selected channel. Which of the following tools can assist with locating the BEST channel to use?
A network technician has been tasked with creating a patch cable. The RJ45 connectors will not slay attached to the cable. Which of the following tools Is needed to fix this Issue?
A technician is setting up a laptop with an encrypted hard drive. The laptop will securely store a PIN that the user will input at log-on. Which of the following must be installed to set up this configuration?
A hardware technician is configuring a laptop, and the network administrator requires the network settings to be static. The technician successfully pings the servers by IP address but cannot ping the UNC path. Which of the following is the cause of this issue?
Which of the following cloud models maintains access, even when a local internet outage occurs?
Which of the following options provides correct information about 2.4GHz and 5GHz wireless frequencies? (Select TWO)
A user has decided to build a new computer with parts purchased from a popular online vendor The user has referenced online resources to assemble the unit. However, when the user presses the power button, the new computer does not load the operating system's installer. Instead, the onboard speaker beeps and immediately reports an issue on the screen. Which of the following is the MOST likely issue with the new build?
A client wants to connect an external keyboard to an Android tablet. Which of the following connection types are appropriate for this task? (Select TWO).