Cisco 800-150 Supporting Cisco Devices for Field Technicians (FLDTEC) Exam Practice Test

InInstall mode, thepackages.conffile plays a crucial role in the boot process of Cisco IOS XE Software. It specifies the list of software packages to be loaded and the sequence in which they should be initialized during system startup. This file ensures that all necessary components are correctly loaded, providing a modular and flexible approach to software management.​

Contrary to the other options:​

Thepackages.conffile does not extract the bin file; it references already extracted packages.

It does not contain the entire bundled image; that's characteristic of Bundle mode.

While it resides in the flash memory, it is not a subdirectory but a configuration file.​

In theFLDTEC curriculum, Cisco emphasizes understanding of virtualized components in enterprise networks and UCS environments:

Virtual Switch– Operates within a hypervisor, replicates L2 behavior for inter-VM and external connectivity.

Type 1 Hypervisor– Also called “bare-metal,” examples include VMware ESXi and Microsoft Hyper-V Core; optimized for data center performance.

Virtual Machine (VM)– A logical instance of a system that runs its own OS and apps, powered by virtualized CPU, RAM, and storage.

Type 2 Hypervisor– Runs atop an existing OS (e.g., VMware Workstation, VirtualBox), ideal for labs and dev/testing.

Mastering these definitions supports field technicians inUCS deployments, virtualization troubleshooting, and remote infrastructure diagnostics.

Component to configure→ interface

Interface type→ FastEthernet

Port→ 1

Slot→ 0

This command structure is part of theDevice Configuration and Verificationsection in the FLDTEC course. It teaches how to navigate and configure interfaces on Ciscodevices using the IOS CLI:

interface is the global configuration mode command to begin configuring a network interface.

FastEthernet specifies thetype of interface(could also be GigabitEthernet, Serial, etc.).

0/1 represents theslot/portstructure used on Cisco devices:

The first digit (before the slash) is theslot number.

The second digit (after the slash) is theport numberwithin that slot.

This structure allows Cisco to modularly address interfaces, especially in devices with multiple slots or module-based configurations.

This content is aligned withIPv4 Addressing Fundamentals, detailed in the FLDTEC course underDevice Configuration and Verification:

Unicast: A unicast address uniquely identifies a single host on anetwork. This is the most common address type used for standard communication between two devices.

Broadcast: Broadcast addresses (e.g., 255.255.255.255 or subnet-specific broadcast) send traffic to all hosts in the network segment. Used for ARP requests and DHCP discovery.

Multicast: Used to deliver a packet to agroup of hostsinterested in the data, without flooding the network like a broadcast. Multicast uses addresses from the range224.0.0.0 to 239.255.255.255.

Loopback: The loopback address (127.0.0.1) is reserved for local testing, ensuring that the TCP/IP stack is working properly without needing to access the network.

Cloud-based managementis a core feature of Cisco Merakiswitches and significantly simplifies the device replacement process. When a failed switch is replaced:

The new hardware can be claimed in the Meraki dashboard.

The previously assigned configuration is automatically applied to the replacement device.

This eliminates the need for local reconfiguration and ensures continuity with minimal manual effort.

This centralized approach ensures that configurations are stored securely and consistently applied across devices.

A → Power supply modules

B → Fan tray assembly

C → Line card slots 1 and 2

D → Supervisor modules

E → Line card slots 5, 6, and 7

The power supply units (A) are at the top, the fan tray (B) is a vertical module on the left, line cards (C and E) span multiple slots horizontally, and supervisor modules (D) are typically placed centrally for control functions.

In theFLDTEC courseunderCisco Modular Hardware Overview, the Cisco Catalyst 9400 series is broken down into clearly defined FRU zones:

Power Supply Modules (A):Located at thetop of the chassis, these provide redundant, hot-swappable power to the switch.

Fan Tray Assembly (B):Mounted vertically on the left, this ensures proper cooling and airflow throughout the chassis.

Line Card Slots 1 and 2 (C):Located in the upper section for network expansion.

Supervisor Modules (D):Positioned centrally, they handle control plane operations, management, and switching logic.

Line Card Slots 5, 6, and 7 (E):Lower slots for high-density port expansion.

Correct FRU identification ensures successful maintenance, upgrades, and hardware replacement during field operations.

In the hierarchical network design model, theaccess layeris the first layer and serves as the entry point for end-user devices to connect to the network. This layer connects user devices such as PCs, IP phones, wireless access points, printers, and scanners to the network. It facilitates the initial connection between end-user devices and the network infrastructure. The access layer also enforces security policies and provides services such as VLAN membership, port security, and Quality of Service (QoS).​

Options A, C, and D refer to functions typically associated with the core or distribution layers, or with WAN connectivity, rather than the access layer.​

Theideal resistance rangefor ESD wrist straps isbetween 1 and 10 megaohms. This range is sufficient to safely discharge static electricity from the technician to ground, while not allowing an abrupt discharge that could damage sensitive electronic components.

Values below 1 megaohm may result in a rapid discharge, risking damage.

Valuesabove 10 megaohms may not discharge static efficiently enough.

The FLDTEC course teaches thatTFTPis a lightweight file transfer protocol often used in Cisco devices for transferring configuration files or IOS images, especially in environments where simplicity is more critical than security:

Advantages:

It has alightweight footprint, making it easy touse and configure.

Useful fortransferring small filessuch as backup configs or small IOS images.

Disadvantages:

Lacks encryption anddoes not support authentication, making itinsecurefor sensitive or production environments.

Not efficientfor large file transfers due to its limited feature set and reliance on UDP (User Datagram Protocol).

This makes TFTP a good fit fortrusted internal networkswhere simplicity is preferred over robust security.

Asubnet maskis a 32-bit number used in IP networking to divide an IP address into network and host portions. This division is crucial for routing traffic within and between networks. The subnet mask works in tandem with the IP address to identify which part of the address refers to the network and which part refers to the host. This distinction allows for efficient IP address allocation and routing.​

For example, in the IP address 192.168.1.10 with a subnet mask of 255.255.255.0, the first three octets (192.168.1) represent the network portion, while the last octet (10) identifies the specific host within that network.​

The main advantage ofCisco Intersightis itscloud-based architecture, which allows IT administrators tomanage infrastructure from any locationwithout needing to install or maintain traditional on-premises management tools.

This provides:

Centralized visibility and control over UCS servers and HyperFlex infrastructure

Remote firmware upgrades and configuration

Policy-driven automation

Unlike on-premises tools, Intersight eliminates the overhead of maintaining dedicated infrastructure for management.

When configuring a terminal emulator (such as PuTTY, Tera Term, or HyperTerminal) to connect to the console port of a Cisco switch, the standard settings are as follows:​

Speed (baud rate): 9600This is the default transmission speed for Cisco console ports, ensuring compatibility across various devices.​

Data bits: 8This setting specifies that each character transmitted consists of 8 data bits, which is standard for most serial communications.​

Parity: NoneNo parity bit is used, meaning there is no additional error-checking bit appended to each character.​

Stop bits: 1One stop bit indicates the end of a character transmission.​

Flow control: NoneNo flow control is employed, allowing continuous data transmission without hardware or software-based pausing.​

Therefore, optionsC (Speed: 9600)andD (Data bits: 8)are correct. Options A (Stop bits: 2), B (Flow control: Hardware), and E (Parity: Even) deviate from the standard settings and may result in communication issues if configured.​

During the boot process of Cisco devices runningNX-OS, pressingCtrl-Cat the right time will interrupt the boot sequence and bring the system to theboot loader or ROMmon mode(commonly referred to as the boot prompt).

This allows a technician to perform low-level operations such as recovering passwords, specifying an alternate boot image, or performing diagnostics.

Other options (Ctrl-X, Ctrl-Z, Ctrl-1) are not used for interrupting the boot process in Cisco NX-OS platforms.

OnCisco Meraki switches,Stack Port 1(along with Stack Port 2) is used to form aphysical stacking connectionbetween multiple switches. These stack ports arededicated high-speed interconnectsthat enable multiple switches to operate as a single logical switch.

The stacking topology depends on the number of switches, but Stack Port 1 serves as one side of this high-speed inter-switch communication channel — not for management or cloud access.

TheUCS Fabric Interconnectis the central management and communication hub of theCisco UCS (Unified Computing System)environment. It integrates compute, network, and storage access into a unified system.

Fabric Interconnects:

Manage all servers and I/O modules connected to the UCS domain

Provide connectivity and are the point of integration with the Cisco UCSManager

Offer high-availability and centralized policy management

Other options like the Nexus or MDS switches do not serve this unified management function in a UCS deployment.

After upgrading the firmware on aCisco UCS C-Series serverusing theHost Upgrade Utility (HUU), it is critical toverify the update statusto ensure thatall targeted components(such as BIOS, CIMC, and RAID controller firmware) have beensuccessfully updated.

Firmware upgrades often involve multiple subsystems, and partial or failed updates can result in inconsistencies or even device instability. Verifying the update status allows the technician to identify any missed components and perform corrective actions if necessary.

Options like generating compliance reports, third-party application checks, or license activations are not the primary reasons for this verification step in the HUU process.

When diagnosing network connectivity issues between a Windows PC and a Cisco device, the combination ofipconfig /allandpingcommands provides comprehensive information:​

ipconfig /all:Displays detailed IP configuration information, including IP addresses, subnet masks, default gateways, DNS servers, and MAC addresses for all network adapters. This information is crucial for verifying correct network settings.​

ping:Tests the reachability of a host on an IP network and measures the round-trip time for messages sent from the originating host to a destination computer. It's a fundamental tool for checking connectivity between devices.​

While other commands likenetstat,tracert,nslookup,arp -a, androute printprovide valuable information,ipconfig /allandpingare typically the first and most informative commands used in initial troubleshooting steps.​

Cisco UCS E-Series serversare integrated, blade-style compute modules that can be installed insideCisco ISR(Integrated Services Routers). Their primary advantage is toprovide local compute resources in branch officeswithout needing a full data center environment.

This enables:

Hosting of virtual machines or applications locally

Reduced latency for edge computing

Lowered dependency on central data center resources

These servers are ideal for runningbranch-office workloads, virtualization, or edge analytics, allowing enterprises to deploy scalable compute capabilities closer to the data source.

When addressing call quality issues between IP phones, theReal-time Transport Protocol (RTP)is the primary protocol to analyze. RTP is responsible for the actual transmission of voice data during a call, and its performance directly impacts call quality.​

Key factors affecting RTP and, consequently, call quality include:​

Packet Loss:Missing packets can lead to audio gaps.

Jitter:Variations in packet arrival times can cause choppy audio.

Latency:Delays in packet delivery can result in noticeable lag.​

Analyzing RTP streams allows technicians to identify these issues and implement appropriate Quality of Service (QoS) measures to mitigate them.​

Incontrast:​

SIP (Session Initiation Protocol):Handles call setup, modification, and teardown but not the media stream.

SCCP (Skinny Client Control Protocol):A Cisco proprietary protocol for signaling, not media transport.

H.323:An older protocolsuite for multimedia communication, encompassing both signaling and media, but less commonly used in modern IP telephony.​Reference:Supporting Cisco Devices for Field Technicians (FLDTEC) – Troubleshooting Methodologie

Integrates multiple network layers into a single infrastructure → Unified Fabric

Provides link aggregation and redundancy between switches → Virtual port channels (vPCs)

Enables software-defined networking in data centers → Application Centric Infrastructure (ACI)

Combines storage and network traffic on a single network → Fibre Channel over Ethernet (FCoE)

These data center solutions are covered in theFLDTEC courseunder Cisco’s unified data center architecture and switching portfolio:

Unified Fabric:Streamlines Layer 2 and Layer 3 into a single operational model, reducing complexity and enhancing scalability.

vPC (Virtual Port Channel): Allows two Nexus switches to appear as one logical switch, enablingloop-free topologyandactive-active uplinks.

ACI (Application Centric Infrastructure): Cisco’s SDN solution, delivering centralized automation, policy enforcement, and fabric management.

FCoE: Enableslossless Ethernetforstorage (Fibre Channel)traffic to coexist withdatatraffic on the same Ethernet infrastructure.

These technologies are fundamental in modern Cisco-powered data centers tooptimize performance,reduce hardware, andsimplify management.

In Cisco Room systems such as the Room Kit Pro and similar setups, replacing thequad camerainvolves a physical disassembly process. Specifically, theupper textile grille must be removedto gain access to the internal mounting mechanism. After that,release levers are used to disengage the quad camera unitfrom its housing.

This procedure ensures secure installation while allowing relatively straightforward removal when maintenance or replacement is necessary. The codec, loudspeaker, and antenna module do not typically require this specific removal method.

The correct sequence for mounting a Cisco device in a rack is:​

Install mounting brackets: Attach the appropriate rack-mount brackets to the sides of the device using the screws provided. This step prepares the device for secure installation in the rack.​

Mount in rack: Carefully place the device into the rack, aligning the brackets with the rack posts, and secure it using the appropriate rack-mount screws.​

Ground the device: After the device is securely mounted, connect the grounding wire to the chassis grounding point and then to the facility ground. This step ensures safety and compliance with electrical standards.​

This sequence is recommended to ensure both the physical security of the device and the safety of personnel during installation.​

These components are part of theCisco Collaboration System Architecture (CSA), and are reviewed in theFLDTEC trainingunderCisco Equipment and Collaboration Basics:

Call Control: Managed by services likeCisco Unified Communications Manager (CUCM), it routes and connects calls.

Collaboration Applications: Provide added value services such asvoicemail (Unity),messaging (IM&P), presence, and more.

Edge Devices: IncludeCisco ExpresswayandCUBE(Cisco Unified Border Element), offering secure access and traversal for mobile/remote endpoints.

Conferencing: Powered by platforms likeCisco Meeting ServerorWebex, enabling multi-party conferencing.

Endpoints: Include bothhardware (IP phones, video units)andsoftware (Webex app)that users interact with directly.

For standalone Cisco Secure Firewall deployments, theCisco Secure Firewall Device Manager (FDM)is the most appropriate management option. FDM is a browser-based, on-box management tool that allows administrators to configure and manage a single firewall device without the need for external management infrastructure. It provides an intuitive interface for basic configurations, policy management, and monitoring.​

In contrast:​

Cisco Secure Firewall Management Center (FMC)is designed for centralized management of multiple firewall devices.

Cisco Defense Orchestrator (CDO)is a cloud-based solution for managing security policies across various devices.

Cisco Security Manageris an older platform primarily used for managing ASA devices.​

When configuring a network port for a newly installed IP phone, two critical parameters to ensure optimal performance are:​

VLAN Assignment:Assigning the correct VLANs is essential for segregating voice and data traffic. Typically, a separate voice VLAN is configured to prioritize voice traffic and enhance security.​

Power over Ethernet (PoE):PoE allows the switch to supply power to the IP phone over the same Ethernet cable used for data transmission. This eliminates the need for separate power supplies and simplifies installation.​

While QoS classification (Option E) is important for prioritizing voice traffic, it is typically configured at a broader network level. Link aggregation (Option B) and Spanning Tree Protocol (Option C) are more relevant to network redundancy and loop prevention, respectively, and are not directly critical for the initial configuration of an IP phone port.​

TheCisco Catalyst 9000 Seriesis engineered to address the evolving needs of modern enterprise networks by integrating the functionalities of both the core and distribution layers into a unified, converged architecture. This series offers advanced capabilities such as high-speed data forwarding, enhanced security features, and support for automation and programmability, making it suitable for scalable and efficient network designs.​

The Catalyst 9000 Series includes models like the Catalyst 9500 and 9600, which are optimized for core and distribution roles, providing high throughput and reliability. These switches support advanced features like Software-Defined Access (SD-Access) and are designed to meet the demands of cloud-scale and security-focused environments.​

In contrast, theMeraki MS400 Series(Option A) is tailored for cloud-managed aggregation and lacks the comprehensive feature set required for core functionalities. TheCatalyst 6500 E-Series(Option B), while historically significant, is considered a legacy platform and may not support the latest advancements in network convergence. TheCatalyst 1300 Series(Option C) is designed for small to medium-sized businesses and is not intended for core or distribution layer deployments.​

In the context ofWide Area Networks (WANs), the key objective is to connect geographically separated networks using service provider infrastructure. The FLDTEC course emphasizes that WAN environments typically involve devices that can handle different physical transmission mediums and protocols.

Modems:

Modulate and demodulate analog signals to digital signals.

Used in WAN environments to connect over analog lines like DSL or leased lines.

Essential for interfacing between digital routers and analog telephone networks.

Optical Fiber Converters:

Also known asmedia converters, they are used to convert electrical signals to optical signals (and vice versa) for fiber transmission.

Common in WAN scenarios where long-distance high-speed transmission over fiber is required.

Incorrect Options:

A. Hubs: Obsolete Layer 1 devices used in LANs, not suitable for WANs.

D. Network Interface Cards (NICs): Used in end devices for LAN connectivity.

E. Wireless Access Points: Typically used in WLANs within local premises, not WAN infrastructure.

This aligns withCisco’s WAN architecture fundamentalsas highlighted in FLDTEC under “Cisco Equipment and Related Hardware.”

Anon-premises deploymentmodel minimizes dependence on internet connectivity for core collaboration functions. In this model, all critical services, including call control, messaging, and conferencing, are hosted within the organization's local infrastructure. This ensures that internal communication services remain operational even if internet connectivity is lost.​

In contrast, cloud-based deployments (Options A and C) and Hosted Collaboration Solutions (Option D) rely on internet connectivity to access services hosted externally, making them more susceptible to internet outages.​

TheFLDTECtraining describes theTCP/IP encapsulationas a step-by-step process where data is passed down through the layers of the TCP/IP model:

Application Layer: User data is created (email, file, request) and the application layeradds the application header, creating a data payload.

Transport Layer: The data is segmented. Each segment receives a transport-layer header (TCP/UDP), enabling proper sequencing and error handling at the destination.

Internet Layer: Segments are encapsulated intopackets(IP datagrams), with an IPheader added to facilitate routing between networks.

Link Layer: Finally, packets are framed with Layer 2 headers and trailers (including theFrame Check Sequencefor error detection), creating aframeready to be transmitted on the physical medium.

This layered encapsulation ensuresinteroperabilityandtroubleshooting clarity, which is why it is emphasized inFLDTEC’s IOS Software Basics module.

To apply a prewritten configuration to a new Cisco device, the console terminal must be inGlobal Configuration Mode. This mode allows administrators to enter configuration commands that affect the device's overall operation. To access Global Configuration Mode, one must first enter Privileged EXEC Mode by typingenable, and then enterconfigure terminal. Once in Global Configuration Mode, theprewritten configuration can be pasted, and the device will accept the commands accordingly.​