Users report silence on the line when they try to connect to external voice numbers. The company is using Cisco 8865 phones with Cisco UCM connected to a gateway with two T1 circuits. The MGCP server seems to be responding. Which action must the engineer take to begin to investigate the media for this type of issue?
End users at a new site report being unable to hear the remote party when calling or being called by users at headquarters. Calls to and from the PSTN work as expected. To investigate the SIP signaling to troubleshoot the problem, which field can provide a hint for troubleshooting?
A customer reports that outbound calls from Cisco UCM to Cisco Unified Border Element are not getting early media. During troubleshooting, the customer finds that Cisco UCM is sending a delayed offer SIP INVITE. Cisco Unified Border Element responds with a 183 Session Progress with SDP message. However, the customer finds that Cisco UCM does not respond to the 183 messages. Which action must the customer perform to resolve the problem?
Refer to the exhibit.
A collaboration engineer investigates an issue where the user calls that match the local Jabber domain are routed back to Cisco UCM. Which action resolves this problem?
When configuring hunt groups, where does the administrator add the individual directory numbers that should be part of the group?
A company has users that frequently visit locations outside the office. These users need to be able to make calls and keep the company integrity by presenting a company caller ID. The users are equipped with company-paid mobile phones. The company uses Cisco UCM with Cisco Unified Border Element and Expressway-C and Expressway-E for external communications. Which technology must be configured to meet this requirement?
Drag and drop the commands from the bottom to the blanks in the code to implement a translation rule to allow only 11 digits to be received over a SIP trunk to a SIP provider. The Cisco UCM is currently sending calls to the Cisco Unified Border Element in E. 164 format. Not all options are used.
A company is using Cisco Jabber on-premises to make B2B calls on video. The calls are using Cisco Expressway-C and Expressway-E and have been configured in Cisco UCM to be able to call any URI on the internet. The Jabber client also has voice enabled and must be able to call local, regional, and international numbers. Where must Cisco UCM be configured to meet this requirement for URI dialing?
Refer to the exhibit.
For long-distance calls, users must prefix their dialed number with “91.” The translation pattern was created to strip the 91 as the PSTN expects a 10- digit number. The PSTN also requires the calling number to be set to 9195551234. However, the service provider has said calls with a different calling number are being received. How is this issue resolved?
How does an engineer globalize routing for ingress calls coming from the PSTN to internal DNs?
When a third-party SIP Phone System is dialed inbound across a Cisco Unified Border Element, DTMF is failing. The third-party vendor accepts only out-of-band DTMF. Which configuration should be added to the outgoing dial peer to resolve this issue?
Refer to the exhibit. When setting up a new connection to Cisco UCM, the engineer must use out-of-band DTMF. Which configuration meets this requirement?
An administrator is configuring Cisco UCM and wants all inbound calls to the company's published DID number to ring on the receptionist's internal directory number. Which configuration step meets this requirement?
Refer to the exhibit.
In an active SIP call between phone user A and phone user B, phone A initiates a call transfer to phone user C. Which two scenarios are correct? (Choose two.)
An engineer is configuring a call park feature in Cisco Unified Communications Manager Express. Which command does the engineer use to ensure that the call is reverted to the user after 60 seconds?
Refer to the exhibit.
An engineer configures Cisco Unified Border Element to connect the enterprise VoIP network with a SIP telephony provider. Calls are not working in either direction. What must be configured in the dial peer 1 to fix the issue?
Which top-level IOS command is needed to begin the configuration of a Cisco Unified Communications Manager Express gateway to enable phones to be registered via SIP?
Refer to the exhibit.
An administrator received reports that users do not hear a ringback when they dial specific external numbers. For example, the Cisco Unified Border Element receives a delayed offer invite from Cisco UCM and responds with the 183 session progress in the exhibit. Assume that thePSTN is responsible for generating ringback in these problematic scenarios. Which action resolves the issue?
Which built-in bridge configuration option can be set on the individual IP phones to ensure that the cluster-wide service parameter is used?
A company was looking at the IT charges and saw many long-distance and international calls primarily to sites in North America and around the world. The administrator wants to optimize the PSTN expense. Which dial plan configuration reduces PSTN connectivity charges by using the IP network to bring the egress point to the PSTN as close as possible to the called number?
An administrator is implementing a new dial-plan on Cisco Unified Border Element. The administrator must ensure that incoming dial-peers are matched based on the IP address from where the incoming request originates. Which dial-peer configuration should be applied to accomplish this requirement?
An administrator configured Extension Mobility on Cisco UCM. Users report that logins are successful, but the phones do not have an Extension Mobility option after logging in. The administrator verified that Extension Mobility is enabled on the devices and that the log-out profile is valid. Which action must the administrator take to resolve the issue?
An administrator deployed a third-party H.323 gateway in a voice environment, but users report call failures when using features like call hold or call transfer. What are two reasons that these features fail? (Choose two.)
The sales department must answer phones when other sales members are not at their desks. The administrator knows that configuring Call Pickup allows the sales users to answer all the calls in the department by pressing only the softkey. Which call pickup configuration meets this requirement?
An engineer has two cisco UCM Clusters and wants to integrate them using ILS with TLS certificates. Cluster A (pub and 1 subscriber) will be the hub, and Cluster B (pub and 1 subscriber) will be the spoke. Both Clusters have self-signed certificates. The engineer has exchanged Publisher A and subscriber B Tomcat certificates, but the connection fails. What is the cause of the failure?
Refer to the exhibit.
A no-way audio situation was experienced after the calling party on an outbound call placed the call on hold and then resumed from hold. Which action will resolve the issue?
An administrator is working on an issue between the customer s Cisco Unified Border Element and the service provider. The provider only wants to see mid-call signaling from the Cisco Unified Border Element for fax calls. Which command must be configured on Cisco Unified Border Element?
What does VoIP trace in a Cisco Unified Border Element do?
Calls to a particular extension are not routing to voicemail. The user reaches the voicemail system from the handset by pressing the Messages button Which configuration parameter causes this problem?
A company has users that are logged in to hunt groups. However, there is a requirement for hunt group configurations to provide an option to turn on audible ringtones when calls to a line group arrive at a phone that is logged out and on a break. This ringtone alerts a logged-out user that there is an incoming call to a hunt list to which the line is a member, but the call does not ring at the phone of that line group member because of the logged-out status. Which action meets this requirement?
Refer to the exhibit. How many maximum hops does an ILS update traverse?
Refer to the exhibit.
Which INVITE is sent to 10.10.100.123 as a result of this log?
A)
B)
C)
D)
In Cisco Unified Communications Manager, which tool do you use to check SIP traces?
Refer to the exhibit.
A collaboration engineer is troubleshooting an issue where external callers cannot leave voicemail messages. Also, internal users report hearing the reorder tone (fast busy) when they attempt to retrieve voicemail messages from their Cisco IP phones. Which action resolves the issue?
Where is the dtmf-relay command configured on Cisco Unified Border Element?
An engineer is troubleshooting Cisco Device Mobility and find that the phone has roamed to a building that is assigned to a different device pool but has not changed its device pool accordingly What action resolves the issue?
Refer to the exhibit.
An administrator just upgraded to Cisco UCM to version 14 and started SIP implementation with some new SIP trunks. During the testing, an error was reported when making a call. Which action resolves the issue?
Refer to the exhibit. An engineer deploys CAC to Cisco UCM. UptofiveG.711 calls must be supported on the WAN link between Site A and Site B. Users report that only four concurrent calls are possible between Site A and Site B. Why isn't the filth concurrent call successful?
Users in a small location report that audio calls work Tine, but only one video call works before the next one gets a busy signal. Three video conference rooms were recently installed by a third party. The audio and video devices are Cisco endpoints. The site uses video and audio calls, and a network investigation does not show saturation on the link The site is configured with QoS and CoS. All devices are registered on the headquarters Cisco UCM duster. What is the cause of this problem?
An engineer configures several calling party transformation patterns in Cisco UCM so that calling numbers are shown in the +E.164 format. The route patterns match seven-digit internal numbers and prefix the numbers with 1408. The SIP trunk matches 1408XXXXXXX and prefixes the number with +. When users make outbound calls, the calling number still shows as seven digits. What is the cause of this problem?
Calls are not working when sent from a Cisco Unified Border Element to a service provider. After investigating the logs, the engineer notes that the Cisco Unified Border Element is sending the extension only. How is the issue addressed in the configuration?
Which services are needed to successfully implement Cisco Extension Mobility in a standalone Cisco Unified Communications Manager server?
An administrator is configuring a SIP trunk to an ITSP. The SIP connection will traverse from a Cisco UCM to the ISTP through a Cisco Unified Border Element. The ITSP has indicated that they require an in-band method for DTMF. Which command on the outbound dial-peer to the ITSP will meet this requirement?
An engineer needs to deploy the local route group feature to a Cisco UCM server by using the standard local route group. For each device pool, the engineer needs to specify a different PSTN access for emergency calls. What must the engineer do?
An administrator has a requirement that the agents that receive calls from PSTN now must have a queue to hold the calls until they can be answered, but the customer cannot afford a contactcenter solution. The administrator discovered a feature called Native Call Queueing on Cisco UCM. Where must the administrator configure Native Call Queueing functionality?
Refer to the exhibit.
Users report that when they dial the emergency number 9911 from any internal phone, it takes a long time to connect with the emergency operator. Which action resolves this issue?
Refer to the exhibit.
An administrator is troubleshooting a situation where a call placed from a phone registered to Cisco Unified Communications Manager does not complete. The administrator wants to use the Dialed Number Analyzer on Cisco Unified CM to check which translation pattern the call is matching. However, when logging in to Cisco Unified Serviceability there is no option for Dialed Number Analyzer under the tool menu. Which two steps must be performed to resolve this issue? (Choose two.)
An engineer is configuring a Cisco Collaboration system for SIP endpoints and must enable Survivable Remote Site Telephony for these endpoints. Which code completes this configuration on the SRST gateway?
A)
B)
C)
D)
A customer is using a SIP trunk to route calls to ITSP to decrease the possibility of downtime, the customer invested in a failover device How does the customer ensure reachability to ITSP, so that if one device on ITSP fails, the calls will be routed to another device?
Refer to the exhibit.
An engineer is troubleshooting an issue with the caller not hearing a PSTN announcement before the SIP call has completed setup. How must the engineer resolve this issue using the reliable provisional response of the SIP?
The Cisco Unified Communications Manager Dialed Number Analyzer allows analysis of calls from which two devices? (Choose two.)
A support engineer is troubleshooting a voice network. When conducting a search for call setup details related to calling search space issues, which trace files should be investigated?
An engineer must configure a Cisco UCM hunt list so that calls to users in a line group are routed to the first idle user and then the next. Which distribution algorithm must be configured to accomplish this task?
Refer to the exhibit. Users report that outgoing calls do not work on the new SIP trunk for outgoing calls. The solution consists of a Cisco UCM Cluster linked to a Cisco Unified Border Element where the SIP trunk is terminated. The provider required 10 digits. The logs show a line going toward the Cisco Unified Border Element. Which code snippet must be added to the configuration to meet the requirement?
An administrator is asked to configure egress call routing by applying globalization and localization on Cisco UCM. How should this be accomplished?
Alter a new SIP trunk is configured from a third-party SIP trunk provider, the call does not seem to work. A troubles hooting tool and a trace log from the Cisco Unified Border Element shows thatthere is communication with the provider and that it is sending out SDP information in the 2XX response. Why is the call not working?
An administrator discovers that employees are making unauthorized long-distance and international calls from logged-off Extension Mobility phones when the authorized users are away from their desks Which two configurations should the administrator configure in the Cisco UCM to avoid this issue? (Choose two.)
What are two configureation features of the Client matter code setting in the route pattern configuration? (Choose two.)
Refer to the exhibit.
DN 1003 was the last to ring during the most recent call. Which hunting method ensures that DN 1005 is presented with the next call when the hunt pilot is dialed?
An engineer is configuring Cisco UCM lo forward parked calls back to the user who parked the call if it is not retrieved after a specified time interval. Which action must be taken to accomplish this task?
Refer to the exhibit.
A company needs to ensure that all calls are normalized to ♦ E164 format. Which configuration will ensure that the resulting digit string ♦14085554001 is created and will be routed to the E.164 routing schema?
Refer to the exhibit An engineer deploys a Cisco Unified Border Element for SIP trunk interconnection to an ITSP The engineer performs test calls but there is no audio when the called party picks up the phone. What must the engineer do to resolve the issue?
Refer to the exhibit.
Within the North American Numbering Plan, gateways located in Ottawa, Canada and marked as “YOW” are assigned to the Calling Party Transformation CSS NANP_CgPTP, which contains partition NANP_calling_xforms. What is the calling-party number and the numbering type if the calling user +1613-555-1234 dials the number?
What is a function of the metadata carried in SIP sessions between the recording client and the recording server?
An IP Telephony administrator is deploying IP phones The administrator has an existing Cisco UCME router with several SCCP & SIP phones registered. The administrator receives a request for a new SIP phone with MAC address 1111 2222.3333 and directory number 2050 to be added in the Cisco UCME. Which two configurations should be added in CME to support this request? (Choose two )
Refer to the exhibit. Calls from users to the PSTN in an organization get disconnected with a 408 Request Timeout when the called party is unavailable to pick up the call. Which solution must be used to resolve this challenge?
