A customer purchased a new motherboard for a desktop computer. The customer needs help installing the correct components. The customer sends you a picture of the motherboard, which is shown in the answer area.
You need to assist the customer in identifying the installation location of three components.
To answer, move the appropriate components from the list on the left to the correct locations on the right. You may use each component once more than once, or not at all.
Note: You will receive partial credit for each correct response.
A user needs assistance configuring Microsoft Teams so that it will start automatically.
Which category in Teams should the user select to set the application to auto-start?
A user reports the following:
I recently got a prompt on my Mac to give an app permissions. I accidentally clicked Deny. Now I can't open the app.
You need to tell the user where to go to grant the necessary permissions to the application.
Which feature should they use?
A customer support representative receives an email from a client that contains their full name, address, and credit card details and a request to update their billing information.
Which action should the representative take?
A user calls help desk to report that they cannot connect to the company's internal WiFi network.
The help desk technician is following the problem-solving process to resolve the user's issue. After defining the problem and gathering detailed information, the technician suspects the most probable cause of the issue is a misconfiguration in the user's network settings.
What should the technician do next?
Joe calls in to report internet outages. A customer service technician enters the trouble ticket shown below. Review the trouble ticket below and classify which parts of this ticket follow documentation best practices.
Move the description to each label to identify whether the part of the documentation referenced by the label meets documentation best practices or does not meet documentation correct practices.
Note: You will receive partial credit for each correct answer.
Which type of virtualization allows a user to run one or multiple operating systems that are stored remotely on a central server in a data center?
You resolve a customer's printing issue.
How should you document the incident?
A customer cannot scan documents and pictures to a Windows laptop. When you open Device Manager, you see the 600dpi scanner listed underOther devices, as shown in the image.
Evaluate the image and answer the questions by selecting the correct option from each drop-down list.
Note: You will receive partial credit for each correct selection.
When researching a technical issue and updating the internal documentation, what is the best approach to ensure the information you retrieve is accurate and reliable?
Your company allows users to use their personal devices while in company meetings. However, the computers must meet the following power management requirements:
The display must always turn black if the computer has no activity for 15 minutes.
The computer must always go into low-power mode if it has no activity for 30 minutes.
The computer must never hibernate.
You need to configure power management for a user's laptop to meet the requirements.
Select the correct options in the Power & Sleep settings window show in the answer area.
C:\Users\Waqas Shahid\Desktop\Mudassir\Untitled.jpg
C:\Users\Waqas Shahid\Desktop\Mudassir\Untitled.jpg