Weekend Sale Special Limited Time 65% Discount Offer - Ends in 0d 00h 00m 00s - Coupon code: suredis

CIPS L3M4 Team Dynamics and Change Exam Practice Test

Page: 1 / 9
Total 90 questions

Team Dynamics and Change Questions and Answers

Testing Engine

  • Product Type: Testing Engine
$42  $119.99

PDF Study Guide

  • Product Type: PDF Study Guide
$36.75  $104.99
Question 1

Which of the following departments would be both internal customers and internal suppliers of an organisational procurement function? Select all that apply.

Options:

A.

Accounting and finance

B.

Legal department

C.

Human resources

D.

Information and communications technology

Question 2

According to CIPS, which of the following are not included in the five ‘rights’ of procurement and supply?

Options:

A.

Goods

B.

Source

C.

Manner

Question 3

In the Kubler-Ross Change Curve, which of these comes second?

Options:

A.

Shock

B.

Integration

C.

Denial

D.

Depression

Question 4

‘Members of a team have xxxx skills, and not the same skills’. Select the one which fits best to re-place xxxx.

Options:

A.

Complementary

B.

Developing

C.

Conflicting

D.

Identical

Question 5

Which two of the following are personality traits?

Options:

A.

Experience in the military

B.

Social skills

C.

Clean current driving licence

D.

Honesty

Question 6

R Meredith Belbin made a distinction in his work between 'solo leaders', who were kind-of historic leaders; and 'team leaders' who are seen as being leaders for modern times, or are 'of the future'.

From the list shown, select the one answer which represents the team leader, rather than the solo leader.

Options:

A.

Seeks conformity: expects all team members to be similar and act and think the same way.

B.

Sets objectives and separate tasks for individual team members

C.

Encourages diversity, and lets team members be themselves

D.

Plays an unlimited role in team activities

Question 7

Where there is transformational change coupled with a slow rate of change, is this:

Options:

A.

Evolution

B.

Adaptation

C.

Revolution

D.

Reconstruction

Question 8

Where there is transformational change coupled with a rapid rate of change (‘big bang’), is this:

Options:

A.

Evolution

B.

Reconstruction

C.

Adaptation

D.

Revolution

Question 9

Peter Scholtes identified ten behaviours (have you noticed ho it's always ten, never nine or eleven?)which commonly create problems in teams. Which are the three out of the four shown, which are genuine Scholte terms to describe these undesirable behaviours?

Options:

A.

Feuding

B.

Plops

C.

Jousting

D.

Wanderlust

Question 10

‘operating at its full potential … working positively … getting on with their jobs’

Which of the Tuckman stages of team development is being described here?

Options:

A.

Norming

B.

Storming

C.

Forming

D.

Dorming

E.

Performing

Question 11

Thinking of the cultural web (Johnson and Scholes), which of the following refers to the idea that past events will be recurringly discussed and kept alive by current employees telling newcomers, reinforcing certain aspects of culture?

Options:

A.

Rituals

B.

Stories

C.

Power structures

D.

Organisational structures

Question 12

‘I have my doubts about that’.

Options:

A.

‘I’m not so sure’.

B.

A realist

C.

A fellow traveller

D.

A skeptic

E.

A cynic

Question 13

The view that workers are naturally lazy, avoid responsibility and are without ambition is in line with Theory (Douglas McGregor):

Options:

A.

Z

B.

X

C.

Y

D.

A

Question 14

‘All procurement requirements valued at more than $100,000 must be competitively tendered, and any contracts arising therefrom must be signed by the Procurement Director’. This is an example of a:

Options:

A.

Procurement threshold

B.

Minimum order quantity

C.

Standard contract term

D.

Statute

Question 15

Within the overall philosophy of just-in-time production, a signalling system to indicate when the next stage of the production process needs output from the previous stage, is called:

Options:

A.

Heijunka

B.

Kaizen

C.

Kanban

D.

Lankan

Question 16

Which two of the following are ‘soft’ factors, within the framework of the ‘McKinsey 7S’ model?

Options:

A.

Strategy

B.

Systems

C.

Style

D.

Shared values

Question 17

Which one of the following is very commonly seen as being the primary role of the procurement function (especially by those outside the procurement function)?

Options:

A.

And yet on many occasions, it should not be the primary focus.

B.

Cost reduction

C.

Sourcing new materials for products under development

D.

Developing deep relationships with long-term suppliers of key goods and services

E.

Participating in international procurement conferences and developing staff

Question 18

A psychological view in which an employee treats the business and the work as if it were their own:

Options:

A.

Legal ownership

B.

Work ownership

C.

Problem ownership

D.

Small business ownership

Question 19

‘Other people are only ever in it for themselves, and never act for honourable or unselfish reasons’.

Options:

A.

Skepticism

B.

Empiricism

C.

Cynicism

D.

Schism

Question 20

Which two of the following could not be classified as internal triggers for change? A change of:

Options:

A.

Major customer

B.

Leadership

C.

Legislation

D.

Profitability

Question 21

According to CIPS / Profex, which of the following are not external stakeholders? Select two.

Options:

A.

Lenders, such as banks

B.

Shareholders

C.

Trade unions

D.

The media

Question 22

'A person who sees the big picture. Thinks accurately and carefully. May lack energy and the abilityto inspire others'.

Which one Belbin's team roles is being described here?

Options:

A.

Resource-investigator

B.

Co-ordinator

C.

Plant

D.

Monitor / evaluator

Question 23

The letters ‘BPR’ stand for:

Options:

A.

Business Project Re-engineering

B.

Business Process Re-engineering

C.

Business Procurement Re-engineering

D.

Business People Re-training

Question 24

Thinking about PEST, etc: under which heading would exchange rates and inflation fit?

Options:

A.

Political

B.

Technological

C.

Economic

D.

Social

Question 25

Thinking about the PESTEL model, under which category would climate change most suitably fall?

Options:

A.

Environmental

B.

Legal

C.

Economic

D.

Socio-cultural

Question 26

'A team has a common XXXX and YYYY'.

Select the one which fits best.

Options:

A.

Captain and uniform

B.

Language and culture

C.

Employer and hobbies

D.

Purpose and goals

Question 27

If the speed of change was incremental, and the extent of change was realignment, what single term might we use to describe this change?

Options:

A.

Evolution

B.

Adaptation

C.

Revolution

D.

Reconstruction

Page: 1 / 9
Total 90 questions