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Avaya 7495X Avaya Oceana - Solution Integration Exam Exam Practice Test

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Avaya Oceana - Solution Integration Exam Questions and Answers

Question 1

Which three are multimedia capabilities of an Avaya Oceana® solution? (Choose three.)

Options:

A.

Scanned Documents

B.

Social Media

C.

SMS

D.

Co-browse

E.

PSTN Voice Calls

Question 2

Which component exposes the APIs that allow other Avaya Oceana® components to obtain notifications about all the Avaya Oceana® agents and work states in the system?

Options:

A.

Unified Agent Controller (UAC)

B.

Unified Collaboration Administration (UCA)

C.

Call Server Connector (CSC)

D.

Unified Collaboration Model (UCM)

Question 3

What is the maximum number of concurrent active Voice Agents supported by an Avaya Oceana® solution?

Options:

A.

3500

B.

2000

C.

4500

D.

4300

Question 4

Once the incoming email is downloaded by the email snap-in, which component does Omnichannel Controller then contact to model the email work item?

Options:

A.

Omnichannel Controller contacts WA to create a work item inside Avaya Oceana® and WA models the email interaction work item.

B.

Omnichannel Controller contacts UCM to create a work item inside Avaya Oceana® and UCM models the email interaction work item.

C.

Omnichannel Controller contacts ED to create a work item inside Avaya Oceana® and ED models the email interaction work item.

D.

Omnichannel Controller contacts UCA to create a work item inside Avaya Oceana® and UCA models the email interaction work item.

Question 5

Which component is responsible for integrating Oceana® Workspaces with Oceana® Core components?

Options:

A.

Unified Collaboration Administration

B.

Call Server Connector (CSC)

C.

Unified Agent Controller (UAC)

D.

Unified Collaboration Model (UCM)

Question 6

During the implementation of an Avaya Oceana® solution, what are three signs of successful integration between Avaya Oceana® and Avaya AES? (Choose three.)

Options:

A.

AES Status and Control shows TSAPI Services is online and Unknown.

B.

AES Status and Control shows the switch connection is online and talking.

C.

AES Status and Control shows DMCC Service Sessions are established.

D.

AES Status and Control shows TSAPI Service is online and talking.

E.

AES Status and Control shows CVLAN Service Sessions are established.

Question 7

After successfully deploying the Email Workflow in the Engagement Designer, where can the customer confirm if the Email Workflow is installed or not?

Options:

A.

In the Avaya Breeze CLI under folder /opt/Avaya

B.

In the SMGR Web Administration under Avaya Breeze Services

C.

In the ED Designer Console under Workflows

D.

In the ED Administration Console under Workflows

Question 8

For the implementation of an Avaya mobile Video solution, which two additional components are required? (Choose two.)

Options:

A.

Avaya Aura® Web Gateway

B.

Avaya Mobile Video Gateway

C.

Avaya Aura® Media Server

D.

Equinox Management Server

E.

Avaya Aura® Session Manager

Question 9

Which two snap-ins are responsible for collecting Oceana® data and providing it to the ReliableEventing Framework? (Choose two.)

Options:

A.

OmniCenter ProvisioningCollector

B.

UCMDataCollector

C.

AgentControllerService

D.

UCMService

E.

Authorization Service

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